The efficiency of receivables management of Vietnam’s steel companies
is relatively stable during the research period. However, in some groups of
enterprises such as Stainless Steel, Steel Trading, and Small-Scale enterprises,
there are signs of problems in receivables management.
It is necessary for these companies to synchronously coordinate many
different measures to effectively manage receivables, focusing on three main
directions: (1) Improve the efficiency of debt collection; (2) Shorten collection
term with customers; (3) Innovate payment methods in the way to be simpler and
more convenient.
                
              
                                            
                                
            
 
            
                
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.1.1.1. Working capital concepts and characteristics 
Working capital (WC) of a business is the amount of advance capital to 
form working assets, ensuring the process of production and operation in the 
company on a regular and continuous basis. 
The main characteristics of WC are as follows: 
(1) WC participates in a business cycle, and always change the 
manifestation form through the stages in the business and production process, 
from the initial monetary capital form to materials, inventory reserve, to become 
unfinished products, semi-finished products, finished products and finally returns 
to monetary capital form; 
(2) At the end of each business cycle, the value of WC is transferred wholly 
and once to the value of produced goods and services and compensated when the 
enterprise receives money from selling goods and services. 
(3) The WC rotation is associated with the end of a business cycle. The 
above process takes place regularly, continuously, and is repeated after each 
business cycle, forming a WC cycle. 
1.1.1.2. Roles of working capital in the business 
 Firstly, WC is the prerequisite material condition of the production and 
business process. 
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 Second, analyzing and evaluating the movement of WC through stages 
helps business administrators to control the entire business activities of 
companies. 
1.1.2. Working capital classification 
According to the manifestation form, WC can be divided into: cash, 
receivables, and inventory. 
According to the role of WC in the production and business process, WC 
is divided into the following main categories: WC in production reserve, WC in 
production, WC in circulation. 
1.1.3. Working capital structure and factors affecting working capital 
structure of enterprises 
1.1.3.1. Working capital structure 
 Working capital structure is the proportion of each component of the WC 
in the total amount of WC in the enterprise. Working capital structure varies from 
companies to companies. 
 Working capital structure also varies among companies in the same sector. 
Even one company could have different working capital structure in different 
periods of development. 
1.1.3.2. Factors affecting working capital structure of the business 
 - Factors in terms of material supply: 
 - Factors in terms of production: 
- Factors in terms of circulation: 
1.1.4. Working capital requirement of the business 
In order that production and business activities to operate regularly and 
continuously, companies always need a certain amount of WC. This amount of 
WC is called the working capital requirement (WCR) of the firm. Based on the 
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nature (or time of arising), it is possible to divide the WCR of the business into 2 
categories: regular WCR and irregular WCR (short demand term, temporary 
needs). In the scope of the thesis, the author focuses on the necessary regular 
WCR of enterprises, so the term WCR is understood as the necessary regular 
WCR of enterprises. 
1.1.5. Sources of working capital 
WC of a business is the amount of advance capital to form working assets, 
ensuring the process of production and operation in the company on a regular and 
continuous basis. Companies need to exploit WC from different sources in order 
to have enough WC for production and business activities. Each types of business 
at different times would have different sources of WC. It is possible to classify 
sources of WC according to many methods, but mainly according to the time of 
mobilizing and using capital. Specifically: WC is taken from two sources: the 
permanent WC source and the temporary WC. 
1.2. WORKING CAPITAL MANAGEMENT EFFICIENCY 
1.2.1. Concept of working capital management efficiency 
Efficiency of WCM is an economic category reflecting the ability to 
optimize the amount of WC used in production and business activities to create 
the maximum amount of profits. Efficiency of WCM has a great influence on the 
entire efficiency of business capital management of an enterprise, and especially, 
it has a decisive effect on the ability to pay off due debts of the enterprise. 
1.2.2. Working capital management and working capital management 
efficiency 
1.2.2.1. Inventory and efficiency of inventory management 
* Inventory and inventory management 
 In manufacturing enterprises, inventory (also known as capital in terms of 
materials - goods, or capital in terms of inventory) is the value of raw materials, 
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fuels, tools (collectively referred to as manufacturing reserve), value of work in 
progress and semi-finished products (collectively referred to as work in progress) 
and value of goods and finished products in stock. In manufacturing enterprises, 
inventory often accounts for the largest proportion in the amount of WC. 
Therefore, the management and use of inventory in general, the efficiency of 
inventory management in particular has a great impact on the efficiency WCM 
of enterprises. 
 * Efficiency of inventory management 
Efficiency of inventory management could be assessed by two ratios: 
Inventory Turnover and Days Inventory Outstanding. 
(1)	Inventory	Turnover = 	 Cost	of	goods	sold	Average	Inventory 
	(2)	Days	Inventory	Outstanding = 	 	360Inventory	Turnover 
1.2.2.2. Receivables and receivables management efficiency 
* Receivables and receivables management 
Receivables, also known as accounts receivable, are the corporate capital 
that is used by organizations and individuals inside or outside the enterprise in 
the form of appropriation or being provided with commercial credit that the 
company is responsible for collecting. Receivables include: Value of goods and 
services provided by the enterprise but the customer has not yet paid; 
Prepayments to sellers for supply of goods or services; deductible taxes; advances 
for officers, employees and employees in enterprises; other receivables such as 
damages of individuals or collectives that the company has not yet collected, etc. 
In which, receivables from customers often account for the largest proportion. At 
the same time, in most businesses, receivables accounts for a relatively large 
proportion of the total WC. 
* Receivables management efficiency 
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 Receivables management efficiency is one of the WCM efficiency 
indicators of enterprises. This is evaluated through two ratios: 
(1)	Receivables	Turnover = 	 SalesAverage	receivables 
	(2)	Days	Sales	Outstading = 	 360Receivables	Turnover	 
1.2.2.3. Cash and cash management efficiency 
* Cash and cash management 
 Cash is the most important and most liquid part of the working assets in a 
business, directly impacting the solvency of the business and contributing to the 
regular and continuous business operations. Cash exists directly in the form of 
cash in hand, deposits at the bank and cash-in-transit. 
 * Cash management efficiency 
 To evaluate the efficiency of cash management, it is necessary to consider 
the ratio of Cash Conversion Cycle (CCC): Cash	Conversion	Cycle= 	Days	Inventory	Outstanding	 + 	Days	Sales	Outstading− 	Days	Payables	Outstanding 
 In which, Days Inventory Outstanding and Days Sales Outstanding have 
been presented in sections 1.2.2.1 and 1.2.2.2, Days Payables Outstanding ratio 
is calculated as follows: 
Days	Payables	Outstanding	 = 	 360Payables	Turnover 
Payables	Turnover = 	Total	supply	purchasesAverage	payables 
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1.2.2.4. Combined efficiency of WCM 
According the concept of WCM efficiency presented in section 1.2.1, ratio 
Return on Working capital (ROW) is proxy for WCM efficiency. 
Return	on	Working	capital = 	 Profit	after	taxAverage	working	capital	 
 The ratio of ROW reflects how much profit after tax earned compared with 
the average working capital paid in the period. The higher this ratio is, the higher 
efficiency of WCM the company has and vice versa. The goal of each enterprise 
in the long term is to maximize profits, so the ROW could comprehensively 
evaluate the WCM efficiency of the enterprise, also known as Combined 
efficiency of WCM. 
 Moreover, efficiency of WCM could be assessed through a number of 
effectiveness ratios which show the rate of WC rotation. The faster WC rotates, 
the higher the effectiveness is and vice versa. The rate of WC rotation could be 
reflected through the ratios of Working Capital Turnover and Days Working 
Capital. 
Working	Capital	Turnover = 	 Net	Sales	Average	Working	capital 
Days	Working	Capital = 	 360Working	Capital	Turnover 
1.2.3. Determinants of WCM efficiency 
1.2.3.1. Objective determinants 
 Objective determinants are external factors that directly or indirectly affect 
business operations in general and WCM efficiency in particular, including: 
economic growth, inflation, industry characteristics. There are also some other 
objective determinants such as exchange rate, macro policies, credit policies of 
competitors, credit of suppliers, and assessment of investors, etc. 
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1.2.3.2. Subjective determinants 
 In addition to the above objective determinants, there are many subjective 
determinants created by the enterprises themselves that affect the efficiency of 
capital use, including: firm size, proportion of tangible fixed assets, financial 
leverage, profitability, sales growth, age of the business, corporate governance 
and leadership characteristics. Moreover, many other subjective determinants are 
also considered factors affecting the efficiency of WCM such as: Financial 
management regulations of the company, vision and strategy of the company, 
relationship between the company and its customers and suppliers, qualifications 
of officials and employees in enterprises, expenditure capital, etc. 
1.3. INTERNATIONAL EXPERIENCE IN WCM EFFICIENCY AND 
LESSONS FOR COMPANIES IN VIETNAM 
With experience from many different perspectives, from state management 
to specific enterprises of countries in the world, businesses in Vietnam can learn 
many lessons, as follows: 
First, CFO takes the main responsibility for the management of WCM. 
Second, improving the efficiency of WCM should be in the long-term 
strategy of businesses. 
Third, businesses need to focus on minimizing the cash conversion cycle. 
Fourth, technology should be modernized to improve the efficiency of 
WCM. 
Fifth, the government's state capital management committee should 
develop a manual on WCM for state-owned enterprises. 
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CHAPTER 2: CURRENT SITUATION OF WORKING CAPITAL 
MANAGEMENT EFFICIENCY OF STEEL COMPANIES IN VIETNAM 
2.1. OVERVIEW OF STEEL COMPANIES IN VIETNAM 
2.1.1. Development process and industry characteristics of steel companies 
in Vietnam 
Vietnam's steel industry started in the early 1960s with the appearance of 
Thai Nguyen Iron and Steel Complex, considered as the first industrial park in 
Vietnam to have a closed integrated production line from iron ore mining. Despite 
a history of nearly 60 years, Vietnam’s steel companies have really thrived in the 
past 20 years. Although there were times of negative impacts from the financial 
crisis and economic recession, enterprises in the steel industry still maintained an 
average growth rate in the 2010-2015 period at 7-8% / year. Even the compound 
growth rate of the industry in the period 2015 - 2018 reached 20% - relatively 
impressive. 
Characteristics of production and business activities of steel companies in 
Vietnam are as follows: 
First, the production scale of steel enterprises in Vietnam is quite small, 
with low technology level. 
Second, businesses mainly participate in outsourcing and processing, so 
the added value created is not much. 
Third, there is an imbalance between product groups of steel companies 
and domestic consumption demand. 
Fourth, Vietnam's steel companies depend heavily on external factors. 
Fifth, the manufacturing cost of steel products in Vietnam is relatively 
high. 
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2.1.2. Business results and financial situation of steel companies in Vietnam 
In order to evaluate the current situation of the efficiency of WCM of 
companies in the steel industry, I choose a sample of 26 companies and classify 
into groups of enterprises according to two criteria: Business field - Key product, 
and firm size. In general, the business performance and financial situation of most 
enterprises in the steel industry are quite low and unstable in the period 2009 - 
2018. 
2.2. CURRENT SITUATION OF WMC EFFICIENCY OF STEEL 
COMPANIES IN VIETNAM 
 Evaluating the current situation of the WCM efficiency of steel companies 
in Vietnam, I carry out in-depth analysis of the efficiency of inventory, 
receivables, cash management and the combined efficiency of WCM. Steel 
companies in Vietnam achieve some important achievements but still have 
shortcomings, especially with the groups of companies of Galvanized steel - Steel 
Pipes, Steel Trading, Stainless Steel, Small-Scale companies. 
2.3. EMPIRICAL RESEARCH ON DETERMINANTS OF WCM 
EFFICIENCY OF STEEL COMPANIES IN VIETNAM 
The research was conducted on 26 Vietnamese steel enterprises in the 
period from 2009 to 2018. Based on the analysis of panel data regression results, 
it is pointed out that: 
 - Determinants that have a positive impact on the efficiency WCM of 
Vietnam's steel enterprises are: Economic growth, firm size, and profitability. 
 - Determinants that have a negative impact on the efficiency of WCM of 
Vietnamese steel enterprises are: The proportion of tangible fixed assets over 
total assets of enterprises. 
 - Industry characteristic has an impact on the efficiency WCM of 
Vietnamese steel enterprises. 
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 - Factors that do not have a statistically significant relationship with the 
WCM efficiency of Vietnamese steel enterprises are: inflation, financial leverage, 
sales growth, and enterprise age. 
 These results are consistent with some previous studies, but there are also 
conflicting results. The reason is the difference in the number of samples, 
enterprises, time and space to conduct the research. However, these results also 
give the author important suggestions in proposing solutions to improve the 
WCM efficiency of steel companies in Vietnam. 
2.4. GENERAL ASSESSMENT OF WCM EFFICIENCY OF STEEL 
COMPANIES IN VIETNAM 
2.4.1. Achievements 
First, in the period 2012 - 2018, the recovery of the economy and the real 
estate market helped improve the output market of enterprises in the industry, 
thereby contributing to increasing profits and ROW. The ROE rate has improved 
from 7.27% (in 2012) to 15.72% (in 2018). In terms of the combined efficiency 
of WCM, the ROW rate increased from 4.3% (in 2012) to 11.75% (in 2018), 
which is quite high. In particular, the group of Construction Steel and Large-
Scale companies always have relatively stable labor turnover and highest 
ROW in the research sample, showing that the WCM efficiency of this group 
is quite good. 
Second, in terms of the inventory management efficiency, in general, the 
rate of inventory rotation is stable, inventory growth meets revenue growth. In 
the period of 2014 - 2018, Inventory Turnover tended to improve, from 4.03 times 
in 2014 to 4.4 times in 2018, reflecting a better trend of inventory rotation. In 
which, the group of construction steel enterprises, steel trading enterprises, when 
classified by business areas and key products, and the group of medium-sized 
enterprises effectively use inventory and tend to improve. 
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Third, in terms of receivables management efficiency, most of receivables 
come from short-term receivables from customers, stable turnover speed, tends 
to increase gradually, especially the group of Galvanized steel - Steel Pipes 
enterprises and Large-scale enterprises. The average collection period of the 
Galvanized steel - Steel Pipes group decreased from 39 days (2010) to 34 days 
(2018), lower than the sample average. Similarly, the group of Large-scale 
enterprises saw a decrease in average collection period from 45 days (2010) to 35 
days (in 2018). 
Fourth, in terms of cash management efficiency, cash reserves and 
solvency of Construction steel enterprises and Large-scale enterprises are 
always higher than the whole sample and remain stable. Cash conversion cycle 
(CCC), despite a tendency to increase slightly, still remain stable during the 
research period and lower than the sample average, showing that the 
conversion rate to money of these two groups is quite good. By maintaining a 
stable level of rotation cycles in the context of a decade witnessing great 
fluctuations in the world economy, it shows that steel companies have tried 
very hard to maintain efficiency of WCM. 
2.4.2. Shortcomings 
 Besides the achievements, steel companies in Vietnam over the period 
2009 - 2018 still have potential shortcoming as follow: 
First, the efficiency of WCM in some groups of steel enterprises shows 
signals of deterioration. 
Except for the groups of Construction steel enterprises and Large-scale 
enterprises, the other groups of enterprises all have greatly fluctuating and low 
ROW with declining trend. Typically, the group of Galvanized steel - steel pipes 
enterprises, with ROW in 2018 was only 1.12%; The group of Stainless steel 
enterprises even have negative ROW in 2015, and by 2018 it is only 4.47%, lower 
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than the sample average of 11.75% (2018). The speed of WC rotation of the 
Stainless steel enterprises group also decreases negatively during the study 
period. Small and Medium-sized businesses also had a very low ROW and 
fluctuate continuously. This trend is expected to continue in the coming years 
when the difficult economic cycle returns, strong impact from the US - China 
trade war and the COVID-19 pandemic. This raises the need to propose solutions 
to improve ROW for Vietnamese steel enterprises. 
Second, the efficiency of inventory management of Stainless Steel and 
Galvanized Steel - Steel pipes enterprises has not been improved. 
Although the Inventory Turnover is stable on an overall scale, going into 
each specific group of enterprises, we see that the efficiency of inventory 
management of the Stainless steel enterprises needs improving. The Inventory 
Turnover of this group decreases from 4.46 times (2010) to 3.64 times (in 2018). 
In addition, the group of Galvanized Steel - Steel pipes continuously has high 
inventories of finished goods, showing difficulties in consuming products in the 
group. In addition, the proportion of inventory over the total WC is always the 
largest, so it is necessary to pay special attention to improving the efficiency of 
inventory management to help maintain the efficiency of WCM. 
Third, the efficiency of receivables management shows notable concerns. 
Although the receivables turnover is relatively stable and tends to increase, 
some of groups of enterprises appear to have remarkable problems. The Stainless 
Steel group has the lowest receivables turnover rate in the group of enterprises 
classified by business field - key product, with a tendency to slow down. The 
group’s receivables turnover decreases from 6.57 times (2014) down to 4.02 
times (in 2018). Steel Trading enterprises also suffer declining receivables 
turnover, from 10.16 times (2010) to 9.53 times (in 2018). In addition, Small-
Scale enterprises also have lower efficiency of receivables management when 
receivables turnover decreases sharply from 14.82 times (2010) to 9.92 times 
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(2018), corresponding to the increase in days sales outstanding, from 24 days 
(2010) to 36.29 days (in 2018). 
Fourth, the efficiency of cash management has been negative in most 
groups of steel enterprises. 
The reserve of cash and cash equivalents is low compared to the size of 
short-term debt, taking place in the groups of Galvanized Steel - Steel pipes, Steel 
Trading, Stainless Steel companies, groups of Medium and Small-Scale 
companies, leading to low ability to pay instant debts, and potential risks related 
to short-term debt payment. Cash conversion cycle (CCC) in the above groups 
has shown signs of increase in recent years, making the cash flow slow down. 
Particularly, the CCC of the Stainless Steel enterprises is currently very high 
compared to other groups in the industry, up to 145 days (in 2018), twofold the 
average of the sample, requiring attention to improve cash efficiency 
management. 
 18 
CHAPTER 3: SOLUTIONS TO IMPROVE WORKING CAPITAL 
MANAGEMENT EFFICIENCY OF STEEL COMPANIES IN 
VIETNAM 
3.1. SOCIO-ECONOMIC CONTEXT AND DEVELOPMENT 
ORIENTATION OF STEEL INDUSTRY IN THE PERIOD 2020 - 2025, 
VISION 2035 
3.1.1. Socio-economic context 
Global socio-economic activities have been seriously affected by the 
COVID-19 pandemic. In the first 6 months of 2020, international organizations 
continuously lowered their forecasts for global and nations’ economic growth in 
2020. In the latest report (June 2020), the International Monetary Fund (IMF) 
predicted the world economy fell into a deep recession in 2020, at the growth rate 
of -4.9%, and the World Bank (WB) even forecasted a -5.2% growth rate this 
year. This is a much deeper recession than the global financial crisis in 2008 - 
2009 (-1.67%, WB). Facing this situation, the world steel industry in general and 
Vietnam in particular are also affected greatly by the pandemic because countries 
are closed to fight the pandemic, and supply chain disruptions occur. 
3.1.2. Development orientation of Vietnam's steel industry 
First, increase production scale, increase the competitiveness of the 
industry. 
Second, make use of available raw materials, reduce costs, and apply 
appropriate technology. 
Third, be proactive in international economic integration. 
3.2. SOME MAJOR SOLUTIONS TO IMPROVE THE EFFICIENCY OF 
WCM OF STEEL INDUSTRY COMPANIES IN VIETNAM 
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3.2.1. Group of solutions to improve the combined efficiency of WCM 
3.2.1.1. Develop a strategy to improve the efficiency of WCM 
First, transform the current popular thinking to classify WCM into 
operational management activities, short-term to long-term strategic thinking. 
Second, the efficiency of WCM relates to many parts of the enterprise and 
relates to each employee in the enterprise. 
Third, improve the efficiency of WCM should be a daily job of all 
employees in the enterprise through the collection and application of continuous 
efficiency improvement initiatives. 
Fourth, properly handle the effects of the change in WCM methods in the 
enterprise system. 
Fifth, set out a roadmap for implementation of specific tasks in each stage, 
and clearly assign responsibilities in the implementation process. 
3.2.1.2. Use a prudent model of WC financing 
 Steel industry is a high risk industry, the demand depends heavily on the 
real estate industry and the growth of the economy. Vietnam's economy has great 
fluctuations over time and years, its stability is low and unpredictable. In case the 
real estate market goes down and the economy slows down, steel companies have 
difficulty in selling and cash flow, if they use a large proportion of short-term 
debt, it will lead to great pressure to pay back in short term, and threaten the 
solvency of enterprises. Therefore, in order to ensure safety and sustainable 
development in long term, businesses should apply the prudent model of WC 
financing. 
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3.2.2. Group of solutions to improve the efficiency of WC in each stage 
3.2.2.1. Improve efficiency of inventory management 
 As analyzed, inventory accounts for the largest proportion in the total WC 
of the steel enterprises in Vietnam, inventory clearance is always an important 
task for each enterprise. In particular, companies in the Galvanized Steel - Steel 
pipes group have many difficulties in consuming inventory of finished goods, and 
companies in the Stainless steel group also suffer decreasing efficiency in 
inventory management. Therefore, it is necessary to implement comprehensive 
solutions to improve the efficiency of inventory management of steel companies 
in general, Galvanized Steel - Steel pipes, and Stainless Steel in particular. 
a. Flexible application of approaches to manage inventory in accordance 
with the development stages of the industry 
First, postpone the growth rate of inventory, especially raw materials in 
stock. 
Second, businesses may have to negotiate with suppliers to suspend orders 
as soon as sales start to decline. 
Third, adjust the rewarding regime of the inventory manager to avoid 
storing too much stock. 
Fourth, to reduce excess inventories, companies will analyze the current 
inventory levels compared with the new market demand forecast. 
Fifth, make
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