Vietnam is a country that has a market economy with the participation of
many economic sectors, so when building and completing a law, apart from derived
from the common interests, it is necessary to harmonize the interests of the entities.
Perfecting the law on logistics service in the direction of respecting the agreement of
the contracting parties, not contrary to social morality, not violating public order, in
accordance with international trade custom and practices but not contrary to domestic
law, ensuring the principles of contracting
                
              
                                            
                                
            
 
            
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cs service contract? 
In practice: What is the current status of the law on logistics service 
contracts in Vietnam? Results and issues raised in the signing and performance 
of logistics service contracts in Vietnam today? 
About the solution: What are the views from the perspective of completing 
the current legal provisions on logistics service contracts? What are the 
solutions to improve some legal provisions on logistics service contracts and 
improve the performance of logistics service contracts in Vietnam today? 
1.2.3. Research hypotheses and expected results 
Hypothesis 1: Logistics service contracts are specific commercial service 
contracts, the object of the contract is very diverse, more complex than many 
other commercial service contracts. 
Research results (intended): Systematize the theoretical and legal issues on 
logistics service contracts and the practice of concluding logistics service 
contracts. 
Hypothesis 2: Since Vietnam's accession to the WTO, participating in 
negotiations and signing many agreements, implementing international 
commitments on logistics, international economic integration and the explosion 
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of the 4.0 public Technology revolution, the number and value of logistics 
service contracts increase, richer forms of contracts, more complex contract 
content. 
Research results (intended): Assessing the status of logistics service 
activities in recent years, thereby highlighting the results and limitations in the 
signing and implementation of logistics service activities. 
Hypothesis 3: Inadequacies in Vietnam's legal provisions on logistics 
service contracts and weak awareness of businesses on logistics service 
contracts are the main cause of disagreements and disputes. 
Research results (intended): Clearly analyze the gaps in regulations and 
enterprises' awareness of logistics service contracts, and propose solutions to 
complete a number of legal provisions on logistics service contracts in Vietnam 
today and improve the effectiveness of logistics service contracts, including 
raising the awareness of stakeholders. 
1.2.4. Research approach 
The thesis's research is in Law on Economy, so its approach is to analyze 
the theoretical and practical issues on logistics service contracts related to legal 
aspects from the perspective of the Law on Economy. 
Conclusion of Chapter 1 
In Chapter 1, PhD student assesses the status of published works related to 
the thesis topic to identify previous works that have solved what is related to 
the subject of “Logistics service contracts under the current Law of Vietnam” 
and on that basis, researching inheritance and finding new topics. Through 
these studies, graduate students noticed: 
Firstly, logistics services are part of the supply chain with access to many 
different perspectives. Logistics service contracts are formed through the 
development of logistics service levels from 1PL to 5PL. Researching logistics 
service contracts is a necessary issue in the integration period, contributing to 
the improvement of the law is an urgent requirement, consistent with theory and 
practice. This is a new problem, there is always a change and rapid 
development due to the development of information technology so many legal 
issues have been arising affecting the adjusted legal model. It is necessary to 
continue researching, supplementing and amending a lot of documents in order 
to improve the effectiveness of laws, thereby promoting the conclusion of 
logistics service contracts and promoting the development of logistics services. 
Secondly, at present, in the world and in Vietnam, there have been many 
different works on logistics services, service contracts and logistics service 
contracts, but there is no complete and comprehensive research work on 
logistics services contracts to find inadequacies as well as offer complete 
solutions. Therefore, the PhD student chose the topic: “Logistics service 
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contracts under the current Law of Vietnam” as her doctoral thesis in 
jurisprudence. This is the first study of basic and comprehensive research on the 
theory and practice of logistics service contracts in Vietnam from the 
perspective of doctoral degree in law. The findings of the thesis are the 
theoretical and practical basis with reference to the development and 
completion of the law on service contracts in general and logistics service 
contracts in particular in the present time and future. 
Thirdly, in order to achieve the research purpose and scope of the research, 
the thesis is based on dialectical materialism methodology, historical 
materialism, the Party and the State's views on the market economy, logistics 
services in terms of trade liberalization and economic integration. At the same 
time, to conduct research on PhD students in a flexible combination of methods 
such as information collection, synthesis, analysis, evaluation, comparison, 
sociological surveys, expert interviews and other research methods suitable to 
each chapter of the thesis. 
Chapter 2 
THEORETICAL ISSUES ABOUT LOGISTICS SERVICE CONTRACT 
AND LEGAL REGULATION ON LOGISTICS SERVICE CONTRACT 
2.1. Rationale for logistics service contracts 
2.1.1. Logistics service concept 
Currently there are many concepts of logistics services under many 
different approaches. From a juridical perspective, logistics is a commercial 
service whereby the service provider performs many services related to the 
planning, organization, implementation and control of the transport and storage 
of goods (including including services and related information) from the first 
point of departure to the final destination in the most efficient way to satisfy the 
customer's requirements. 
2.1.2. Concept of logistics service contract 
From a legal perspective, a logistics service agreement is an agreement 
between a party called a service provider and a party called a service user. 
Service providers are obliged to provide one or more logistics services; and the 
service receiver is obliged to pay the agreed service charge and use. 
2.1.3. Features of logistics service contracts 
 Logistics service contracts have the following characteristics: Logistics service 
contracts are commercial legal agreements, complex and price / service charges are 
difficult to determine; Logistics service contract is a bilateral contract, consensus 
agreement or accession contract and compensation nature; logistics service contracts 
are highly risky; Logistics service contract may be a service contract for the benefit of 
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a third person; e-logistics service contracts with the participation of regulators; 
Logistics service contracts may have international elements. 
2.1.4. Classification of logistics service contracts 
Based on the concept of logistics services: The logistics service segment is 
divided into logistics service provision to provide a logistics service and 
logistics service provision to carry out two or more logistics services. 
Based on the form of logistics service contracts: The logistics service 
contracts are divided into traditional logistics service contracts and electronic 
logistics services contracts. 
2.1.5. The role of logistics service contracts 
Logistics service contracts have the following roles: Logistics service 
contracts are the basis for generating rights and obligations of entities; Logistics 
service contracts are the basis for resolving disputes between entities; Logistics 
service contracts serve as a basis for competent state agencies to inspect and 
supervise the law observance of subjects; Logistics service contracts are a tool 
for entities to enter the logistics service market; Through a logistics service 
contract, 3PL fulfills its role as a shuttle in multi-level intermediaries. 
2.2. Adjust the law on logistics service contracts 
2.2.1. Source of governing law of logistics service contracts 
The regulatory law of logistics service contracts varies, including national 
laws, international laws and treaties, bilateral and multilateral agreements, 
Vietnam's international commitments, practices and commercial habits. 
2.2.2. Principles of signing and implementing logistics service contracts 
Conclusion and implementation of logistics service contracts include the 
following principles: Principles of freedom and voluntary contractual 
agreement; Principles of goodwill and honesty; Principles of application of 
commercial practices and habits; Principles of equality, mutual benefits; 
Principles of recognizing the legal validity of electronic data messages; 
Principles of application of consumer protection laws. 
2.2.3. Order of signing logistics service contracts 
Offer to enter into a logistics service contract: Offer to enter into a logistics 
service contract: Those who wish to enter into a contract must disclose it to another 
entity with a proposal to sign a contract. Logistics service contracts are often the 
service users who express their will in advance because they have goods and 
demand and they will actively find suppliers to meet their prices and requirements. 
The offer to enter into a contract is usually done in various forms such as 
documents, words and other actions. 
Acceptance of entering into a logistics service contract: Acceptance of 
signing a logistics service contract is an agreement on the entire contents of the 
offer, expressed in a form such as a written, verbal or specific act. A form of 
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agreement to agree to enter into a contract shall be agreed upon by the two 
parties, immediate reply or a certain period of time agreed upon by the two 
parties, even silent can also be considered as agreeing to enter into a contract if 
the parties there are rules. When the offeror sets a response time, the acceptance 
of the contract is only valid when it is made within that period. 
2.2.4. Subjects of the logistics service contract 
Logistics service providers: According to their financial capacity, logistics 
service providers can be divided into two types: Owners of assets and non-
owners of assets. By service sector, logistics service providers are divided into: 
Transport service providers, distribution service providers, freight service 
providers and specialized logistics entities. 
Logistics services receivers: Receivers of logistics services are individuals 
or organizations involved in establishing and implementing logistics service 
contracts with the rights and obligations arising from contracts and responsible 
for the performance of their rights, obligations arising from that contract. 
2.2.5. Form of logistics service contract 
Except for some logistics service contracts that are required to be made in 
writing (such as cargo insurance contracts, freight contracts ...), most of the 
contractual forms are decided by the parties themselves verbally, in writing or 
established by specific acts. 
2.2.6. Main content of logistics service contract 
2.2.6.1. Information provision of entities entering into logistics service 
contracts 
The contract is only established when there are two parties to the agreement, so 
the subject of the contract is mandatory, including information about the name of 
the agency / organization / individual, the address, tax code of such agency / 
organization / individual, name and title of the representative or person authorized 
to enter into the contract. 
2.2.6.2. Terms of the object of the logistics service contract 
The object of a logistics service contract is that of a logistics service, which 
satisfies conditions such as that the service is not illegal, does not violate social 
ethics, does not violate the prohibition of the law. 
2.2.6.3. Terms of service charge / price and payment method of logistics 
service contract 
Service fee/ price is the amount that a service user must pay to a service 
provider to receive benefits as a result of the work being the subject of a 
logistics service contract. This is an important clause of the contract and if there 
is any change during the contract performance, the parties must negotiate and 
renegotiate. 
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2.2.6.4. Terms of rights and obligations of objects of the Logistics service 
contract 
The service provider has the following main rights: Request the service 
receiver to provide information, documents and means to perform the service 
for the benefit of the service receiver; Changing service conditions for the 
benefit of the service receiver without necessarily waiting for the opinion of the 
receiver if waiting for the opinion will cause damage to the receiver, but 
immediately notify the receiver of the service; Request the service receiver to 
pay the wages as agreed in the contract; Unilaterally terminate the contract 
performance and claim damages, if the service hirer fails to perform its 
obligations or does not perform as agreed upon by the parties; Right to lien 
goods. 
The service provider has the following main obligations: The first is 
performing the service provision; the second is the obligation on behalf of 
customers to deal with related parties; the third is the obligation to preserve 
goods; the fourth is the obligation to warn risks; the fifth are other obligations 
such as keeping information confidential that they know during the time of 
service provision. In many contracts, the entities also stipulate that the parties 
must not recruit each other's personnel, not transfer rights and obligations to 
third parties or prescribe acts against corruption and bribery for individuals 
intending to benefit from signing of contracts. 
The service receiver has the following main rights: Request the service 
provider to perform the task in accordance with the quality, quantity, time limit, 
location and other contents agreed upon by the two parties; Unilaterally 
terminate the contract performance, claim damages if the service provider 
breaches the obligations. In the case of quality, the number of services not 
reached as agreed or the work is not completed on time due to the service 
provider's fault, the service receiver has the right to request a reduction of 
service charges and to claim damages. 
The service receiver has the following main obligations: The first is the 
obligation to cooperate and coordinate with the service provider; the second is 
payment obligation; the third is the obligation to use the service for the right 
purpose; the fourth is the obligation to warn of irregularities in goods; the fifth 
is other obligations such as keeping business secrets and information about 
partners, customers and personnel in the course of using the service, which are 
known to the receiver, not to recruit each other's personnel, not to pay 
commissions, not to claim certain benefits of entering into a contract. 
2.2.6.5. Terms of resolution of violations and disputes arising from the 
logistics service contract 
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In order to ensure the rights and interests of the parties and ensure the 
compliance with the agreement in the contract, the parties should agree on the 
conditions of violation and compensation for damages. 
Logistics service contract is a commercial contract resolved in the order of 
commercial disputes. The common way is that the parties negotiate and mediate 
by themselves, in case no agreement is reached, the parties may resolve it by 
mechanisms recognized by the state such as lawsuits, commercial arbitration. 
2.2.6.6. General terms of the logistics service contract 
In the case of a traditional logistics service contract, the parties agree 
specifically on the effective date of the contract, the duration of the contract, 
such as delivery time, time of service execution, time of contract termination, 
whether the contract is automatically renewed or not, how many languages in 
which the contract is written, which languages will be valid when resolving the 
dispute and number of copies managed by the parties. 
2.2.7. Cases of liabitity exemption of the logistics service provider 
In fact, many incidents are beyond the control of the parties, leading to one 
or both parties not being able to perform the contract even if it is not agreed in 
the contract, then the law also stipulates cases of exemption from liability for 
such incidents. 
2.2.8. Liability limit of of the logistics service provider 
In the logistics chain, goods and services are often through many stages, the 
value is very large, the service provider can not compensate the entire value of 
the loss if damage occurs. The service provider's liability limits are in 
accordance with international practices because of the fact that transportation 
losses such as broken goods, crashed goods, and damaged goods are inevitable. 
These losses are outside the subjective will of the service provider. 
2.2.9. Conditions of validity of the logistics service contract 
The condition of validity of a logistics service contract is the same as that 
of the general contract, which is that the subject of the contract must be legal, 
contracting subjects must be completely voluntary, the purpose and contents of 
the contract are not contrary to law and social morality, procedures and forms 
of the contract (if so provided by law). 
2.2.10. Invalid cases of the logistics service contract 
Based on legal procedures, invalid logistics service contracts are divided 
into two categories: Absolutely invalid logistics service contracts and relative 
invalid logistics service contract. 
Based on the invalidated scope, invalid logistics service contracts are 
divided into: Totally invalid logistics service contracts and partially invalid 
logistics service contracts. 
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The invalid logistics service contract does not give rise to, change or 
terminate the rights and obligations of the parties from the time of signing. The 
parties reimburse the benefits gained from the invalid contract. 
Conclusion of Chapter 2 
A logistics service contract is a specific type of service contract formed by 
an agreement between a provider and a user of logistics services. The legal 
provisions on logistics service contracts exist independently as a part, an 
independent branch of the legal system of contracts in Vietnam, effectively 
regulating the relations of logistics service providers. Constructing the concepts 
of logistics service contracts as well as accurately identifying the nature and 
characteristics of this contract plays an important role in determining the legal 
structure consisting of two main parts: the internal structure (the main contents) 
and the external structure (the form and document system containing the 
normative). By the end of Chapter 2, the PhD student has clarified the 
following: 
Firstly, the PhD student has generalized the theory of logistics service 
contracts which explains the concept of logistics services and logistics service 
contracts. So far, researchers have not come to a general agreement on the 
concept of logistics services, there are many different views depending on the 
approach and level of research. Researching on logistics service concepts, 
concepts, characteristics, classifications and the role of logistics service 
contracts is a scientific basis for the study of the next content of the topic. 
Secondly, the PhD student pointed out the legal structure of the logistics 
service contract, which clarifies the law of adjustment, the principle of 
conclusion, the order of contract signing, subjects, forms and basic contents of 
logistics service contracts, valid conditions and invalid cases of logistics service 
contracts. Interpretation of these issues will serve as a basis for analyzing the 
current status of logistics service contracts under the current Vietnamese law in 
Chapter 3. 
Thirdly, the PhD student also analyze some concepts under the laws of 
countries on service contracts and logistics services. The process of finalizing a 
service contract cannot be without adjustments to ensure compatibility between 
Vietnamese laws and the laws of other countries in the world. Positive and 
civilized points of countries, regions and the world will be lessons for Vietnam 
to improve the legal provisions on logistics service contracts. Based on the 
experience from the research countries, the concept of logistics services varies 
from country to country, but they all acknowledge that this is a series of 
activities related to transport and freight. Some countries do not specify 
logistics services as a conditional business, and only certain business conditions 
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for specific services. This is one of the content the PhD student will compare, 
research, analyze and propose solutions in Chapter 4 of the dissertation. 
Chapter 3 
CURRENT SITUATION OF LOGISTICS SERVICE CONTRACTS 
IN VIETNAM TODAY 
3.1. Current situation of some legal provisions on logistics service 
contracts 
3.1.1. Provisions on the subjects of logistics service contracts 
Logistics service provider: According to the Commercial Law 2005, 
logistics service business owners are called traders. Logistics service is a 
conditional business, this condition is specified in Section 61, Appendix 4 of 
the 2014 Law on Investment and Section 60, Appendix 4 of the Law amending 
and supplementing Article 6 and Appendix 4 of the List of sectors and business 
lines subject to conditional business of the Law on Investment. The entity 
providing logistics services shall perform the supply under the conditions 
specified in Decree No. 163/2017 / ND-CP. 
Logistics service user: Users of logistics services are organizations and 
individuals wishing to use logistics services and find these service providers to 
negotiate and sign logistics service contracts. In order to participate in the 
establishment and performance of the contract, the subject must have certain 
behavioral capacity in accordance with the provisions of the 2015 Civil code 
and regulations on electronic transactions if they are signed by an e-logistics 
service contract. 
3.1.2. Provisions on the form of logistics service contracts 
Currently, according to the provisions of Commercial Law 2005, a logistics 
service contract is a commercial service contract and complies with the 
formality provisions of Article 74 on the form of service contract. 
3.1.3. Provisions on the order of signing logistics service contracts 
The process of signing a logistics service contract in accordance with the 
general order of contract signing includes the following main steps: Proposing 
the signing of a contract and accepting the contract in accordance with the 2015 
Civil Code, Chapter 4 of the 2005 Law on Electronic Transactions and Chapter 
2 of Decree No. 52/2013 / ND-CP dated May 16, 2013 of the Government on e-
commerce in case logistics service contracts are signed through electronic 
transactions. 
3.1.4. Provisions on the subject of logistics service contracts 
The work done in the logistics service contract is logistics services. If 
customers require many services, they can be listed in the list / appendix 
attached to the contract as some of the contracts that the PhD student has 
collected during the research process at enterprises. 
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3.1.5. Provisions on fees / charges of logistics services, duration and 
payment method of logistics service contracts 
Service fee / charge is an important part of the logistics service contract and 
agreed by the parties. A special feature of this contract is that there is a variable 
service fee/ charge due to the fluctuations in gasoline prices of the market. 
The current term and payment method are flexible by law. The method of 
payment to the parties may be agreed by cash, bank transfer or by any means 
agreed upon by the parties. If there is no agreement and there is no payment 
habit between the parties, the payment period is the time when the service 
provision is completed (Article 87 of the Commercial Law 2005). 
3.1.6. Provisions on rights and obligations of the subjects of logistics 
service contracts 
Rights and obligations of parties in logistics service contracts are defined in 
the Civil Code in 2015 and Commercial Law 2005. Accordingly, the service 
provider generally has the basic obligations prescribed in Articles 78 to 84 and 
the basic obligations of customers are specified in Article 85. Contracting 
parties in logistics service contracts, in addition to the above general rights and 
obligations, must also comply with the rights and obligations prescribed in 
Section 4 on logistics services of the Commercial Law 2005 (from Article 235 
to Article 240). Articles 85, 87 and 236 of the Commercial Law 20
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