Provide full relevant legal information, legal conditions to ensure under the provisions of the projects to be
launched for sale so that customers know clearly, this is very necessary and important, because in the current period. Nowadays, besides reputable businesses, there are still businesses that do ineffective business, lack business ethics, set up projects that do not meet the legal documents as prescribed, even just projects themselves. draw out, "ghost" projects to trick them into selling to their customers. As a result, customers suffer losses, lose confidence in the real estate business
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showed that investors' overconfidence did reduce
investment performance; Nyamute et al (2015), Muriithi (2016) studied the relationship between investor behavior and
portfolio efficiency on the Nairobi Stock Exchange found that overconfidence of investors affects targets. investment
portfolio efficiency; Vuong Duc Hoang Quan and Bui Chien Cong (2016) with research on factors influencing
decisions of Vietnamese securities investors show that individual investors are influenced by overconfidence factors.
and the psychology of loss making investment performance higher. This shows that self-confident individual investors
increase their ability to control investment decisions, make investors more confident, more decisive, contributing to
bring profits, better efficiency for investors; Obong’o (2016) believes that behavioral factors such as overconfidence
play an important and positive role in investment performance as well as for the development of the real estate market.
The author gives a third hypothesis as follows: H3: Overconfidence has a positive relationship with investment
performance.
2.4 Proposed research model
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CHAPTER 3: RESEARCH DESIGN
3.1 Research Process
3.1.1 Preliminary research
3.1.1.1. Qualitative research
Step 1: Identify research problems (research reasons), review relevant domestic and foreign studies, ask research
questions, research objectives, subjects and scope, and identify basis theory, empirical studies, from which build a
preliminary scale (preliminary questionnaire).
Step 2: Interview experts, by group discussion. Some contents related to group discussion are shown as follows:
+ Who is an expert: Up to now, there are no studies to identify experts for which standards are outlined for
experts. However, the dissertation has also selected different experts in many fields that are directly and indirectly
related to the research objects in the thesis.
+ Number of experts: Up to now, there are no studies to show which standards are outlined for the number of
experts. However, the average number of experts is approximately 9 to 10 people, and the number of experts in this
study is 17 experts, divided into 2 groups, the first and the second group have the number of 8 respectively. and 9
members.
+ Purpose of discussion: For the first group (including representatives of state management agencies, lecturers of
universities, banks, real estate enterprises, real estate brokers) to discuss about the Psychological or behavioral factors
of individual investors affect investment efficiency and psychological factors of investors are affected by external
environmental factors, thereby determining research model. This is also a target for discussion of the first group; On
the basis of identified the proposed research model from the first group discussion, then discuss with the second group
(mainly individual investors directly investing in the HCMC real estate market) about exploring the scale of the
concepts of investment efficiency, psychological factors, external environmental factors that indirectly affect the
investment efficiency of investors in the real estate market. Since then, it is determined to keep, adjust and supplement
the observed variables for the scales in accordance with the space and time at the time of the study, this is also the goal
of discussion of the second group.
3.1.1.2. Preliminary quantitative research
The survey questionnaire is completed through qualitative research, the author issues the survey directly to the
survey object and processes the data through the SPSS 20 software, thereby assessing the reliability. using the scales
with Cronbach's Alpha reliability coefficients and exploratory analysis, this is the goal of the preliminary research step
before conducting the survey for official quantitative research. In this content, the research of the thesis is conducted
sequentially through the following two steps:
Step 1: According to Creswell (2003), a targeted survey is a purposeful non-probability sampling, where people
are selected because they know best about the survey topic. The author has collected one-time research data with a
small number of samples with the aim of evaluating the reliability coefficient of the scales and analyzing the discovery
factor to find the distinction of the factors, with the number of the minimum amount of observed variables must be
equal to or greater than 05 times the number of variables in the research model (Comrey, 1973). As a result, 108
individual investors participating in direct investment in the HCMC real estate market and investors were selected
according to the convenient sampling method. people who are very knowledgeable about business investment in the
real estate market.
Step 2: According to Nunnally and Bernstein (1994), to measure through Cronbach's confidence coefficient α
must have at least three measurement variables. Cronbach coefficient α has variable value in the range [0.1].
Theoretically, the higher the Cronbach α, the better (the more reliable the scale). However, Cronbach α is too large (α>
0.95) shows that many variables in the scale are not different because they both measure a certain content in the
concept, this phenomenon is called duplication in measurement. . So a scale has good reliability when it varies in the
range [0.75-0.95]. If Cronbach α≥0,6 is acceptable in terms of reliability. So in this study, the author chose that scale
value from 0.6 or more due to the new context and a new scale.
Besides, based on the principle of avoiding duplication, variables to measure a research concept must be closely
11
correlated with each other. Therefore, when examining one correlation with the other in a concept, the item-total
correlation, symbol r, is used. If a scale variable has a correlation coefficient with the total variable ≥ 0.3 then the
variable is satisfactory, but if it is completely coincident (r = 1) then those two measurement variables do only one
thing, and only one of two variables is sufficient. So in this study, the author chose the correlation coefficient with the
total variable ≥ 0.3 to meet the requirements for the study.
Step 3 (factor analysis to discover EFA): Conduct EFA analysis for all observed variables with Varimax rotation,
eigenvalue> 1.0 to find out the factors representing the variables. According to Hair et al. (2010), standards when
analyzing EFA include: KMO index value from 0.5 to 1, which is suitable for exploratory factor analysis, Sig <5%; The
observed variables with factor loading coefficient (Factor loading) greater than 0.6 will be retained, the observed
variables with factor load coefficients of less than 0.6 will be excluded from the model; Eigenvalue coefficient> 1.0.
3.1.2. Formal quantitative research
Step 1 (choose sample size): For factor analysis, sample size depends on the number of observed variables
included in factor analysis, according to Hair et al. (2010) the number of required observations is at least five. times the
number of variables. Meanwhile, Hoang Trong and Chu Nguyen Mong Ngoc (2008), the minimum number of observed
variables must be four to five times the number of variables in factor analysis. And Tabachnick and Fidell (2001) said
that the minimum sample size to be achieved is calculated by the formula N ≥50 + 8m (where m is the number of
independent variables). Based on the minimum number of samples of the above two groups of authors, the author
chooses a sample size large enough to satisfy both above conditions with size N≥ max, corresponding to a scale of 34
observed variables, and 7 variables. independently, the minimum required number of samples is N ≥ max (50 + 8 * 7;
5 * 34) = 170 samples. To ensure the reliability of the research results, the dissertation uses 381 survey questions to put
into data processing. To achieve the research objectives the author uses the method of representation and probability.
Step 2 (selecting survey subjects and data collection): Sample is taken from the list of clients of real estate
exchanges, real estate brokers they have successfully brokered, from the list of clients products of investors with
projects, real estate located in different districts, but ensuring representative direction within the area of Ho Chi Minh
City. Specifically: District 2, District 9 represents the East; Districts 6, 8, 11, Binh Tan, Tan Phu and Tan Binh represent
the West; Districts 7 and 12 represent the South; District Tan Binh, Go Vap, Binh Thanh, Thu Duc represent the North.
Through the list of customers who have bought the real estate, the author has contacted by phone number to ask for
permission to be surveyed. The results are obtained through the following forms: direct meeting for consultation,
sending questionnaire survey via email and google form. Number of questionnaires sent to people who have bought
real estate is 905. The response rate is 48.8% which means that 442 responses were sent back. After screening, 61 votes
were removed, of which 34 were for other purposes, 27 votes showed that respondents had never bought or sold real
estate and that respondents were not fully answered. Thus, the sample of the thesis is 381 investors.
Step 3 (CFA confirmation factor analysis): After the factor analysis step, the model should be tested in the next
step, the CFA confirmation factor analysis step, helping to clarify the criteria scale evaluation is as follows: (i)
unidimensionality; (ii) composite reliability; (iii) variance extracted; (iv) convergent validity (v) Discriminant Validity.
Step 4 (analysis of SEM linear structure model): SEM structural model analysis technique: to find out the
influence of psychological factors of investors on investment efficiency and impact level of factors. The method of
hypothesis testing and research model using the Amos 20 tool, in addition to having advantages over traditional
methods such as multivariate regression due to the limited error in regression, for SEM for the results of simultaneous
relationship between variables: independent and intermediate variables; the intermediate variable and the dependent
variable in the research model.
Step 5 (Bootstap analysis): Bootstrap method to verify the reliability of estimates. This is a repeat sampling
method and has substitution from the original N samples (Schumaker & Lomax, 1996) for B = 1,000 samples. If the
mean value from the Bootstrap results with B samples and the estimated value from the N samples with the estimate of
the population by the Maximum-Likelihood method (ML) tend to be close, the difference of the estimate and the
difference The standard values are small and stable, allowing reliable estimates of ML from the original N samples.
Step 6 (multi-group analysis): Multi-group structure analysis method to compare the research model under
12
certain groups of a qualitative variable. According to this study, the thesis seeks to compare the model showing the
impact of herd psychology, overconfidence, fear of loss on investment efficiency by investment purpose groups. (to
live, accumulate / do business), by loan use ratio (low / high), by investment experience (less / a lot). This method is
analyzed in two models: invariant and variable. Chi-square test is used to compare between 2 models. If the Chi-square
test shows that there is no difference between the invariant model and the variable model (Pvalue> 0.05), the invariant
model will be selected (with higher degrees of freedom). Conversely, if the Chi_square difference is significant
between the two models (Pvalue <0.05).
Step 7 (testing the differences in the variables in the model): Before testing the differences of the variables, the
research tests the value level of the variables compared to the population and compared to the average by One - test.
Sample test, then conducted to test the differences of the variables by t-test, both tests were processed by SPSS 20
software.
3.2 Building research scales
According to Creswell and Creswell (2017) in common scientific research, there are 3 ways to have scales used
in research: i) Use existing scales, use primitives of scales built by previous researchers. erect; ii) Using the existing
scale but supplementing and adjusted to suit the research space; iii) Build completely new scales. In this study, the
author used the scale of previous studies and then discussed the experts to adjust, supplement and complete the scale in
accordance with the research objectives.
3.3 Preliminary scale reliability test results by analyzing the reliability of Cronbach's Alpha
Evaluate the reliability of the scale through Cronbach's Alpha coefficients with sample number 108. Of which 37
scales belong to independent variables except for the scale HIEUQUA1 and VITRI1 with the Corrected Item - Total
Correlation (Corrected Item - Total Correlation) < 0.3, the author proceeds with the variable type and re-processing.
The re-treatment results show that the remaining factors all have Corrected Item - Total Correlation coefficient of 0.3
and Cronbach's Alpha coefficient> 0.6, so the variables are acceptable. suitable for inclusion in the subsequent analysis.
Therefore, the number of observed variables is filtered to 35 before being included in the exploratory factor analysis
(EFA), as shown below:
Table 3.1: Results of confidence coefficients of Cronbach's Alpha in preliminary quantitative research
The concept
Component
notation
Number of
observed
variables
excluded
Number of
observed
variables after
processing
Cronbach’s
Alpha
Cronbach’
s Alpha
The correlation
coefficient of
the smallest
sum
Investment performance HIEU_QUA 1 3 0,838 0,709
Herd behavior BAY_DAN 0 4 0,875 0,801
Loss aversion THUA_LO 0 4 0,884 0,823
Overconfidence TU_TIN 0 4 0,890 0,819
Real estate information THONG_TI
N
0 6 0,892 0,855
Real estate location VI_TRI 1 4 0,892 0,832
Macroeconomic KT_VIMO 0 4 0,757 0,593
Real estate demand CAU_BDS 0 6 0,891 0,865
Sum 2 35
Source: Author analysis and synthesis
3.4 Results of factor analysis to discover EFA in preliminary quantitative research
After testing the scale by Cronbach's reliability analysis Anpha has 08 unidirectional concepts that meet the
requirements to be included in the discovery factor analysis (EFA) by extracting Principal Axis Factoring and Varimax
rotation. The specific analysis results are as follows:
13
Table 3.12: KMO and Barlett testing results
Evaluation factors Result Condition Evaluation
KMO coefficient 0,721 Từ 0,5 đến 1 Accept
Sig value of the Barlett test 0,000 < 5% Accept
Citation variance 73,398% > 50% Accept
Eigenvalue 1,464 > 1 Accept
Source: Author analysis and synthesis
- KMO = 0.721, so factor analysis is appropriate; Sig (Barlett’Test) = 0,000 <5% shows that the observed
variables are correlated in the overall; Eigenvalue = 1,464 represents the variation explained by each factor, the factor
drawn is the best summary of information; Total variance extracted: Extraction Sums of Squared Loadings
(Cumulative%) = 73,398%. This proves that the data variation of 73,398% is explained by 8 factors; Factor Loading
coefficients all observed variables have values greater than 0.6, except for the observed variable KTVIMO3 whose
factor load factor is less than 0.6, so this variable is not enough to explain the macroeconomic factor well. and this
observed variable was excluded prior to official quantitative analysis. The results of EFA analysis show that these
observed variables including 34 observed variables converge into 8 factors.
Table 3.13 Results of EFA analysis
Observed variables Factor Factor name
TUTIN1 0,840
Overconfidence
TUTIN2 0,853
TUTIN3 0,792
TUTIN4 0,743
KTVIMO1 0,867
Macroeconomic KTVIMO2 0,871
KTVIMO4 0,855
THUALO1 0,730
Loss aversion
THUALO2 0,849
THUALO3 0,858
THUALO4 0,796
BAYDAN1 0,790
Herd behavior
BAYDAN2 0,835
BAYDAN3 0,875
BAYDAN4 0,785
THONGTIN1 0,675
Real estate
information
THONGTIN2 0,.762
THONGTIN3 0,816
THONGTIN4 0,781
THONGTIN5 0,857
THONGTIN6 0,799
CAUBDS2 0,792
Real estate
demand
CAUBDS6 0,812
CAUBDS1 0,823
CAUBDS3 0,786
CAUBDS4 0,734
CAUBDS5 0,820
HIEUQUA2 0,801
Investment
performance
HIEUQUA3 0,862
HIEUQUA4 0,858
VITRI2 0,860
Real estate
location
VITRI3 0,867
VITRI4 0,776
VITRI5 0,895
14
CHAPTER 4: RESEARCH RESULTS AND DISCUSSION
4.1 Research results
4.1.1 Sample characteristics
Primary data collected from the survey through the survey is for a period of 17 months from April 2017 to
September 2018 in the Ho Chi Minh City area. The sample size is 442 individual investors, and after eliminating 61
votes, of which 34 are for other purposes, 27 votes show that respondents have never bought or sold real estate and that
respondents cannot. answered in full, thus 381 votes were used for data analysis).
4.1.2 Descriptive statistics of research samples
In 381 questionnaires were coded, entered and analyzed, the results of the descriptive statistics of survey
participants' information were analyzed specifically as follows:
Through the analysis in Table 4.1, the group of investors with little investment experience (232) showed that the
number of investors with a high proportion of using loans (168) accounted for 44.1% of the total sample and investors
with a high proportion of using capital. Low loans (64) accounted for 16.8% of the total sample, while the group of
investors with more investment experience (149) showed that the number of investors with a low rate of using loans
(109) accounted for 28.6% of the total. The number of samples and the number of investors with a high rate of using
loans (40) accounts for 10.5% of the total sample, this shows that investors with little experience are often investors
with high ratio of using loans and investors have more Experience is often investors have low rate of using loans.
Table 4.4: Investment experience by loan use ratio group
Investment experience
Loan utilization rate Classification by
experience Low High
Less than 1 year
Amount 20 75
The group of
investors has little
experience
Accumulated 20 75
From 1 year to less than 3
years
Amount 44 93
Accumulated 64 168
From 3 years to less than 5
years
Amount 53 20
The group of
investors has a lot
of experience
Accumulated 53 20
From 5 years to less than 10
years
Amount 45 13
Accumulated 98 33
From 10 years or more
Amount 11 7
Accumulated 109 40
Source: Author analysis and synthesis
Table 4.2 shows that in the group of investors with high loan rate, the percentage of investors with business
purposes (43.31%) is higher than the rate of investors with purpose to stay and accumulate (11.29%); and found that in
the group of investors with a loan rate, the proportion of investors with purpose to stay and accumulate (27.82%) was
higher than the rate of investors with business purposes (17.59%), meaning that investors increased Borrowing capital
for business investment and investors buying real estate for living, accumulating and using capital mainly from own
source.
Table 4.6: Investment purpose by loan use ratio group
By loan
group
Level
Purpose
Tổng
Rate %
Accumula
ted % Business
To stay, to
accumulate
Business
To stay, to
accumulate
Low rate
1 13 20 33 3.41 5.25
45.41
2 26 37 63 6.82 9.71
3 28 49 77 7.35 12.86
Sum 67 106 173 17.59 27.82
High rate
4 106 29 135 27.82 7.61
54.59 5 59 14 73 15.49 3.67
Sum 165 43 208 43.31 11.29
Total 232 149 381 60.89 39.11 100
Source: Author analysis and synthesis
15
4.1.3 Results of CFA confirmation factor analysis
At the CFA affirmative factor analysis step, the research conducted the evaluation steps to test the scale as
follows: (i) Unidirection: Due to the suitability of the model with market data for them We have the necessary and
sufficient conditions for the set of observed variables to achieve unidirection. The suitability of the model with market
data is shown through the following parameters: Chi-square / df = 1,263 (0.9); TLI = 0.983 (> 0.9); CFI = 0.985 (>
0.9); RMSEA = 0.026 (<0.08); (ii) Aggregate reliability coefficient đoc measuring the concepts all ensure the condition
is greater than 0.5; (iii) The variance extracted ρvc for measuring the concepts of ensuring all conditions is greater than
50%; (iv) Scale of concepts achieving convergent value when the weights of the scale are all high (> 0.5) and
statistically significant (Pvalue <0.05); (v) Scale of concepts achieving discriminant value when testing whether the
correlation coefficient relative to 1, with the Pvalue coefficients are both satisfied less than 5%.
4.1.4 Test research model and hypotheses
4.1.4.1 Model verification by linear model (SEM)
The estimated results (standardized) of the research model show that the model is consistent with the data:
CMIN / df = 1,702 ( 0.9); CFI = 0.949 (>
0.9); RMSEA = 0.034 <0.088. Estimation results of the main parameters presented show that these causal relationships
are statistically significant (p <5%). Based on the above results, it is possible to conclude that the concepts in the
research model are valid.
4.1.4.2 Test estimation of research model by Bootstrap (N = 1000)
The author used Bootstrap method with the number of repeated samples N = 1000. The estimated results by
bootstrap with N = 1000 are averaged, showing that bias appears but very small, absolute for CR <2. Therefore, it can
be concluded that the estimates in the research model are reliable.
4.1.4.3 Test hypotheses with linear structure model (SEM)
Estimation results of research model and bootstrap in linear structural model analysis (SEM) show that the
hypothetical relationship in the official research model has statistical significance because p has high 0.049 is less than
0.05, reaching the necessary significance level (at 95% confidence level). In other words, the hypotheses in the official
research model are accepted.
Table 4.10: Standardized, non-standard regression coefficients of the research model
Relationship
Standardized
Regression
Weights
Regression
Weights
Level of
significance
(Pvalue) TU_TIN <--- THONG_TIN 0,033 0,027 0,049
BAY_BAN <--- THONG_TIN -0,299 -0,357 0,000
THUA_LO <--- THONG_TIN -0,149 -0,194 0,007
TU_TIN <--- KT_VIMO 0,381 0,263 0,000
TU_TIN <--- VI_TRI 0,366 0,364 0,000
TU_TIN <--- CAU_BDS 0,142 0,091 0,004
HIEU_QUA <--- BAY_BAN -0,255 -0,198 0,000
HIEU_QUA <--- THUA_LO -0,368 -0,262 0,000
HIEU_QUA <--- TU_TIN 0,203 0,237 0,000
Source: Author analysis and synthesis
4.1.4.4 Multi-group analysis according to investor characteristics
Based on the results of group analysis by investor characteristics (ratio of loan use, investment experience,
investment purpose) shows that most of the variability analysis models are selected. From the results of the non-
normalized SEM linear model, combined with the SEM result of the un-normalized deformable model for group
analysis, the author synthesizes the results according to the table as follows:
16
Table 4.18: Summary of non-standardized regression results by groups of investors
Relationship
Regression
Weights
Regression coefficient according to investor
characteristics
Loan Experience Purpose
High Low Many Few Business Stay
TU_TIN <--- THONG_TIN 0,027 -0,05 0,1 0,02 0,02 0,02 0,03
BAY_BAN <--- THONG_TIN -0,357 -0,46 -0,25 -0,14 -0,45 -0,46 -0,13
THUA_LO <--- THONG_TIN -0,194 -0,14 -0,26 -0,29 -0,13 -0,12 -0,28
TU_TIN <--- KT_VIMO 0,263 0,3 0,24 0,19 0,29 0,29 0,2
TU_TIN <--- VI_TRI 0,364 0,3 0,4 0,2 0,36 0,37 0,19
TU_TIN <--- CAU_BDS 0,091 0,09 0,08 0,02 0,09 0,08 0,05
HIEU_QUA <--- BAY_BAN -0,198 -0,25 -0,04 -0,06 -0,26 -0,27 -0,05
HIEU_QUA <--- THUA_LO -0,262 -0,27 -0,1 -0,08 -0,24 -0,22 -0,1
HIEU_QUA <--- TU_TIN 0,237 0,36 -0,02 -0,33 0,26 0,29 -0,18
Source: Author analysis and synthesis
4.1.4.5 Test the differences of variables according to investor characteristics
From the resulting data showing the difference in the investors' evaluation of psychological factors and
behavioral and investment efficiency among groups according to the characteristics of investors presented above, the
author summarizes according to the table as after:
Table 4.19: Summary of results of testing the differences of psychological factors, investment efficiency
Factor
Test the difference b
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