The fifth contribution is a recommendation to businesses and the government to help
Vietnamese listed companies improve the efficiency of trade credit management. For businesses
acting as a trade credit providers, it is necessary to: (1) Pay attention to factors affecting customer
receivables and current versus optimal customer receivables to make appropriate adjustments, (2)
Establish an effective receivable management process. For businesses acting as trade credit users,
it is necessary to: (1) Strengthening the advantage of big business to use capital from suppliers,
(2) Use more trade credit when commercial bank interest rates rise, (3) Depending on the
characteristics of each business area, businesses can choose to use more trade credits, (4) When
businesses have difficulties in cash flow and liquidity, businesses should use trade credit, (5)
Calculate reasonable payment time to bring benefits to businesses. For the Government should:
(1) Build a strong the legal framework in trade credit relations, (2) Take control of macro issues
like inflation and interest rates, (3) Establish trade credit information center for businesses, (4)
Establish and facilitate the debt trading market.
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8
Variable Symbol Scale Expectations for the sign
Studies have been done that have
corresponding scales
Short-term
finance STLEV
Average short-term
debt/ Sales +/-
García-Teruel and Martínez-
Solano (2010a), Vaidya (2011),
Phan Dinh Nguyen and Truong
Thi Hong Nhung (2014), Shi et
al. (2016)
Financial
cost FCOST
Financial cost/
(Average payables -
Average payables to
sellers)
- García-Teruel and Martínez-Solano (2010a)
Net cash
flow CFLOW
(Profit after tax +
Depreciation) / Sales +/-
García-Teruel and Martínez-
Solano (2010a)
Asset
turnover TURN
Sales/(Average total
assets - Average
customer receivables)
+/- García-Teruel and Martínez-Solano (2010a)
Gross profit
margin GPROF Gross margin/ Sales +
Petersen and Rajan (1997),
García-Teruel and Martínez-
Solano (2010a)
Inventory
ratio INVEN
Average inventory/
Sales -
Bougheas et al. (2009), Vaidya
(2011)
Liquidity LIQ
Average Cash and Short-
term investments/
Average short-term debt
+/- Nadiri (1969)
Source: Author's synthesis
Model 2: Examining the factors affecting the trade payables of the enterprise
PAYit = β0 + β1GROWTHit + β2SIZEit + β3LAGEit + β4STFINDit+ β5FCOSTit +
β6CFLOWit +β7CURRASit +β8INVENit +β9LIQit +εit (2)
The research hypothesis is summarized in Table 2.2 with the expectation of the sign as
follows:
Table 2.2. Describe the variables measuring the factors affecting trade payables
Variable Symbol Scale Expectations for the sign
Studies have been done that
have corresponding scales
Dependent
variable
Seller
payables
rate
PAY Average seller payables/ Average total assets
Petersen and Rajan (1997),
Niskanen and Niskanen (2006)
and García-Teruel and
Martínez-Solano (2010a),
Tran Ai Ket (2017)
Independent
variables
9
Sale growth GROWTH (Sales year t – Sales year t-1)/ Sales year t-1 +
Petersen and Rajan (1997),
Niskanen and Niskanen
(2006), García-Teruel and
Martínez-Solano (2010a),
Khan et al. (2012), Phan Dinh
Nguyen and Truong Thi Hong
Nhung (2014), Shi et al.
(2016)
Size SIZE Ln (Total Revenue) +/- Martínez-Sola et al. (2012)
Years of
operation LAGE Ln (1 + Years of operation) +/-
Petersen and Rajan (1997),
Niskanen and Niskanen
(2006), García-Teruel and
Martínez-Solano (2010a),
Khan et al. (2012), Shi et al.
(2016), Tran Ai Ket (2017)
Short-term
borrowing
ratio
STFIND
Average short-term
borrowings / Average total
assets
-
García-Teruel and Martínez-
Solano (2010a), Phan Dinh
Nguyen and Truong Thi Hong
Nhung (2014), Tran Ai Ket
(2017)
Financial
cost FCOST
Financial cost/ (Average
payables - Average
payables to sellers)
+ García-Teruel and Martínez-Solano (2010a)
Net cash
flow CFLOW
(Profit after tax +
Depreciation) / Sales -
García-Teruel and Martínez-
Solano (2010a)
Short-term
asset ratio CURRAS
Average short-term assets /
Average total assets +
García-Teruel and Martínez-
Solano (2010a)
Inventory
ratio INVEN Average inventory/ Sales +/-
Bougheas et al (2009), Vaidya
(2011)
Liquidity LIQ
Average Cash and Short-
term investments/ Average
short-term debt
- Nadiri (1969)
Source: Author's synthesis
2.1.2. Model to study the impact of customer receivables on business performance
To answer the research question of the impact of customer receivables on the performance
of Vietnamese listed companies, the author inherits and develops from the research model of
Martínez-Sola et al (2012) to set up 2 models, including:
Model 3: Testing the non-linear relationship between customer accounts receivable and
business performance
Vit =β0 +β1(RECit)+β2(RECit2)+β3(GROWTHit)+β4(SIZEit)+β5(LEVit)+εit (3)
The research hypothesis is summarized in Table 2.3 with the expectation of the sign as
follows:
10
Table 2.3. Describe the variables used to test the nonlinear relationship between
customer accounts receivable and business performance
Variable Symbol Scale Expectations for the sign
Studies have been done that
have corresponding scales
Dependent
variable
Return on
Assets ROA
Profit after tax /
Average total assets
Wang (2002), Forghani et al.
(2013), Bagh et al. (2016)
Return On
Equity ROE
Profit after tax /
Average equity
Wang (2002), Forghani et al.
(2013), Bagh et al. (2016)
Independent
variables
Customer
receivables rate REC
Average customer
receivables/ Total
average assets
+
Niskanen and Niskanen (2006);
Martínez-Sola et al. (2012);
Khan et al. (2012), Tran Ai Ket
(2017)
The squared
customer
receivables ratio
(REC)2
Square of (Average
customer receivables /
Average total assets)
- Martínez-Sola et al. (2012)
Sale growth GROWTH (Sales year t – Sales year t-1)/ Sales year t-1 +
Geroski et al. (1997); Claver et
al. (2002); Samiloglu and
Demirgunes (2008); Martínez-
Sola et al. (2012); Yazdanfar
(2013)
Size SIZE Ln (Total Revenue) +/- Martínez-Sola et al. (2012); Yazdanfar (2013)
Financial
Leverage LEV
Average Liabilities /
Average Equity -
Goddard et al. (2005);
Martínez-Sola et al. (2012)
Source: Author's synthesis
H21: The impact of trade receivables on the performance of Vietnamese listed companies
is non-linear (inverted U shape). This means that the relationship between customer accounts
receivable and performance of the listed Vietnamese companies will not be monotonous
(concave). Specifically, there is a positive relationship when customer receivables are low and
there is a negative relationship when customer receivables are high. At the same time, there is
an optimal level of customer receivables where the performance of Vietnamese listed companies
isthegreatest.Therefore,thestudyexpectedpositivesignforvariableREC(β1> 0) and negative
sign for variable REC2 (β2 <0). This reversal point is the optimal customer receivables and is
equal to - β1/2β2.
Model 4: Examining the impact of the change in customer receivables on the business
performance
Vit =β0 +β1(DEVIATIONit)+β2(GROWTHit)+β3(SIZEit)+β4(LEVit)+εit (4)
11
DEVIATION: it represents the deviation from the optimal receivable level, calculated by
taking the absolute value of the residual in the first model. DEVIATION is used to determine
whether deviations from target receivables affect the performance of Vietnamese businesses. At
the same time, we removed the two REC and REC2 variables in the third model and replaced
the DEVIATION variable, then regressed the DEVIATION variable in the fourth model.
H22: When the receivables are higher or lower than the target receivables, they reduce
theefficiencyofVietnameseenterprises,ieβ1 <0.
The research hypothesis is summarized in Table 2.4 with the expectation of the sign as
follows:
Table 2.4. Describe the variables used to test the effect of change in customer receivables
on the performance of the business
Variable Symbol Scale Expectations for the sign
Studies have been done that
have corresponding scales
Dependent
variable
Return on
Assets ROA
Profit after tax /
Average total
assets
Wang (2002), Forghani et al. (2013), Bagh et al. (2016)
Return On
Equity ROE
Profit after tax /
Average equity
Wang (2002), Forghani et al.
(2013), Bagh et al. (2016)
Independent
variables
Deviation
from optimal
receivables
DEVIATION
Absolute value of
residuals in model
1
- Martínez-Sola et al. (2012)
Sale growth GROWTH
(Sales year t –
Sales year t-1)/
Sales year t-1
+
Geroski et al. (1997); Claver et al.
(2002); Samiloglu and
Demirgunes (2008); Martínez-
Sola et al. (2012); Yazdanfar
(2013)
Size SIZE Ln (Total Revenue) +/-
Martínez-Sola et al. (2012);
Yazdanfar (2013)
Financial
Leverage LEV
Average
Liabilities /
Average Equity
- Goddard et al. (2005); Martínez-Sola et al. (2012)
Source: Author's synthesis
2.2. Data collection methods and processing data
2.2.1. Data sources
Data used in the study were collected from two sources, which are primary and secondary
- Primary data: obtained from in-depth interviews with business leaders about factors
affecting the trade credit management of listed companies in Vietnam and the impact of trade
credit on the performance of Vietnam's listed companies.
12
- Secondary data: obtained from the financial statements of Vietnamese listed companies
excluding financial sector on the HNX and HOSE provided by the General Statistics Office of
Vietnam with the high reliability.
2.2.2. Data analysis method
Qualitative method
The method used in this study is a method of in-depth interviews in the form of semi-
structured firms’executiveaboutthefactorsaffectingtrade credit management in Vietnamese
listed companies.
The main objective of the survey is to assess the current situation of using trade credit
policies and the factors affecting the granting and use of trade credit of Vietnamese listed
companies. At the same time, the survey tests whether trade credit has an impact on the
performanceofVietnameselistedcompanies.Thesurvey’sfindingswillsupporttheacademic
world the manner to explain quantitative empirical research results about the current situation
of factors affecting trade credit and the impact of trade credit on the performance of Vietnamese
listed companies. Since then, the thesis proposes suitable recommendations to improve the
management of trade credit for listed companies in Vietnam.
Quantitative method
The study uses multivariate linear regression models and tabular data for Vietnamese listed
companies with the support of Stata 14.0 software.
The thesis uses Random Effects Model (REM), Fixed Effects Model (FEM), Feasible
Generalized Least Squares (FGLS) and Generalized Method of Moments (GMM). The author
uses necessary tests to select the appropriate model, as well as detecting and correcting model
defects such as F-test, Hausman test, VIF coefficient, Wald test, Breusch test -Pagan test,
Wooldridge test, Hansen test and Arellano-Bond test. In particular, the author uses the GMM
model - this is a modern estimation method that allows to overcome many defects of the model
such as heteroscedasticity, autocorrelation and endogenous phenomena in the model.
2.3. Research data
2.3.1. Qualitative research data
Qualitative research data includes in-depth interviews of listed companies. The author
stops interviewing when the information is saturated and there is no new information available.
Number of interviews was 21, including 2 enterprises in infrastructure services, 2 enterprises in
technology industry, 3 enterprises in industry, 4 enterprises in consumer services, 4 enterprises
in consumer goods, 4 enterprises in basic materials and 2 enterprises in the health sector in
Hanoi, Ho Chi Minh City, Da Nang and Binh Dinh. Time for each interview lasted about 35-60
minutes.
2.3.2. Quantitative research data
Quantitative research data includes the financial statements of 326 non-financial joint
stock companies listed on the HNX and HOSE, provided by the General Statistics Office of
Vietnam in the 2013-2017 period with approximate 1630 observations in 7 industry groups
including: basic materials, industry, consumer goods, health care, consumer services,
infrastructure services and technology.
13
CHAPTER 3: THE CURRENT SITUATION OF TRADE CREDIT
OF VIETNAMESE ENTERPRISES
3.1. Characteristics of business operations of listed companies on the Vietnamese
stock markets
3.2. Trade credit situation of Vietnamese listed companies
3.2.1. Trade credit value scale
3.2.1.1. Account Receivables
The proportion of accounts receivable from customers to the total assets in Vietnamese
listed companies is significant as 18,68%. However, if we compared with the study of García-
Teruel and Martínez-Solano (2010a), the ratio of trade receivables to total assets of Vietnam is
still low compared to other countries, for example in Spain is 39,28%, Greece is 36,55%, France
is 35,55%,... and Finland has the lowest rate of 19,18%.
3.2.1.2. Account Payables
The average market payables accounted for 11,60% of total liabilities and equity. The
technology industry has the highest account payable proportion with an average rate of 14,44%.
Especially, in this industry, there are businesses that hold the account payable as 69,45% of total
liabilities and equity. This is also the industry sector providing the most trade credit to customers
in the whole market. However, the seller's capital appropriation rate in Vietnamese list
companies is still much lower than in other countries in the world.
3.2.2. The current situation of the use of trade credit in Vietnam's listed companies
The current situation of trade credit usage of Vietnamese listed companies is reflected
through in-depth interviews with business leaders.
The usage levels of trade credit
According to results being obtained from in-depth interviews, 100% of businesses use
credit from suppliers. In general, Vietnamese businesses are now usually allowed to pay 30-60-
90 days deferred, rarely 120 days (DN1).
Reasons for using trade credit
The majority of enterprises believe that the main reason of using trade credit is capital
rotation.Inaddition,“thisactivityhelpsbusinesses obtain more capital and ensures business
process”(DN20).
Factors affecting the use of trade credit
(1) Prestige; (2) Cash flow and solvency; (3) Inventories; (4) Bank interest rate; (5)
Discount rate for early payment; (6) Sales ability
The impact of the use of trade credit on business performance
Most businesses said that commercial credit has a positive impact on business performance.
AccordingtoDN1,“thelongeranenterpriseoccupies trade credit, the easier it is to turn the capital
around, thus the enterprise will make many good policies and its profitabilitywillbebetter”.
However, a few businesses hold a firm belief that the usage of trade credit is only
“reluctant” since if the debt is too high, the reputation will decrease, the suppliers will
stop providing the goods. This leads to there might be not enough materials for production and
business (DN8) or firms need to import materials at the high prices, consequently lowering firm
performance (DN14, DN21).
14
3.2.3. Trade credit policy of Vietnamese listed companies
The current status of the trade credit policy of Vietnam's listed companies is expressed in
the outcomes of the in-depth interviews with corporate executives.
The usage levels of the trade credit policy
100% of businesses use trade credit policy in sales activities.
Reasons for using the trade credit policy
The main reason why businesses implement trade credit policy is the competition and to
remain business relationships.
Factors affecting trade credit policy
Revenue and profit; (2) Bank interest rate; (3) Inventories; (4) Ability to rotate capital,
cash flows; (5) Industry features
Trade credit policy
- Credit term and discount rate
The credit term depends a lot on the industry, but it is usually between 30 and 120 days.
- Credit requirements
Normally, businesses currently use the 5C judgment to measure credit quality: Character,
Capacity, Capital, Collateral and Condition.
- Debt collection policy
Debt collection policy is the policy which is related to the collection process of account
receivables. Most of businesses believe that the debt collection process consists of the following
steps: determining the amount of receivales should be claimed, classifying customers by the
receivables’levels,choosingdebtcollectors, reminding collectors, reminding customers to pay
when the due date is close and negotiating with consumers. If they still don’t pay the
debt, company will ask for court intervention.
- Payment discount
Payment discount is the discount amount of money for early payment customers. It is a
tool to encourage customers to pay account receivalles on time.
The impact of trade credit policy on business performance
The majority of enterprises stated that trade credit policy has a positive impact on business
performance. However, a few said that if they do not control their receivables well, bad debts will
appear. Thereby they negatively impact on thefirms’ operational efficiency since all of firm always
need financial sources to do business.
3.2.4. Characteristics and role of trade credit for Vietnamese listed companies
Trade credit characteristics of Vietnamese listed companies
- Trade credit is used by businesses popularly and with simple manner
- Trade credit potentializes many risks
- There haven’texistedthe specific regulations of trade credit yet.
The role of trade credit for Vietnamese listed companies
- Increase financial resources for production and business activities
- Save the cost of capital and money circulation costs
- Speed up the products circulation
15
3.3. Assess the current status of trade credit of Vietnam's listed companies
Currently, trade credit is being used by many Vietnamese listed companies, but there are
many potential risks. Vietnamese listed companies also have a certain credit requirements.
However, according to the results of in-depth interviews, many enterprises do not have detailed
binding terms, as well as the debt collection process has not been properly built. Therefore,
businesses need to study the strict terms of the business contract and establish a strict debt
collection process to avoid any loss to businesses. In addition, according to Vietnamese listed
companies, trade credit is a valuable source of funding, so most businesses do not miss this
source of capital to diversify the financial sources and maintain business operations. However,
it does not mean that the companies can use these financial sources as much as possible, thefirms’
reputation and the relationship between them and their vendors are the core determination.
The application of trade credit policies of Vietnamese listed companies is heavily
influenced by the degree of corporate creditworthiness. In general, Vietnamese enterprises with
large scale and the stable market will reduce the attraction of customers through trade credit
policy. Besides, long-established businesses will provide credit to customers more than
misappropriating capital from suppliers.
CHAPTER 4: RESULTS OF THE TEST OF FACTORS AFFECTING
TRADE CREDIT OF VIETNAMESE ENTERPRISES
4.1. Descriptive statistics
4.2. Examining the factors affecting the customer receivables of Vietnamese listed companies
Table 4.1. Factors affecting customer receivables
Dependent variable REC
Estimation method FEM REM FGLS GMM
PROVI 0,7116*** 1,0127*** 1,4667*** 1,6450**
GROWTH -0,0165*** -0,0111** -0,0114*** -0,0201
SIZE -0,0153*** -0,0126*** -0,0098*** 0,0024
LAGE 0,0046 -0,0012 -0,0113* -0,0152
STLEV 0,0880*** 0,1071*** 0,0999*** -0,0893
FCOST -0,0281 -0,0298 -0,0275 -0,2483*
CFLOW -0,0421 -0,0658** -0,0819*** -0,9798*
TURN 0,0620*** 0,0614*** 0,0628*** -0,0913
GPROF -0,0493* -0,0413 -0,0160 0,4522
INVEN -0,1288*** -0,1112*** -0,0606*** -0,2008*
LIQ 0,0008 0,0034 0,0058*** -0,0224
Number of observations 1630 1630 1630 1304
R2 0,2837 0,2783
F-test 0,0000
Breusch-Pagan test 0,0000
Hausman test 0,0000
Wald test 0,0000
16
Wooldridge test 0,0000
AR (2) 0,103
Hansen test 0,505
(*), (**) and (***) represent 10%, 5%, and 1% significance respectively
Source: Author's test results
In table 4.1, employing the GMM estimation method, there are 4 factors that affect the
receivables in the whole market including: provision for bad debts (PROVI), net cash flow
(CFLOW), financial cost (FCOST) and inventory ratio (INVEN).
Additionally, each industry group will have its own unique and different business
characteristics, so the factors affecting the customer receivables of each industry group are also
different. The test results of factors affecting the customer receivables of Vietnam's listed
companies under the GMM method are detailed in Appendix 7.
4.3. Examining the factors affecting the trade payables of Vietnamese listed companies
Table 4.2. Factors affecting trade payables
Dependent variable PAY
Estimation method FEM REM FGLS GMM
GROWTH 0,0013 0,0010 0,0020 -0,0068
SIZE 0,0096** 0,0090*** 0,0044*** 0,0124**
LAGE 0,0077 -0,0036 -0,0210*** -0,0102
STFIND -0,3408*** -0,3024*** -0,2511*** -0,1972***
FCOST 0,0850* 0,0859** 0,0384* 0,0160
CFLOW -0,0978*** -0,1353*** -0,0919*** -0,1404***
CURRAS 0,2403*** 0,2323*** 0,2096*** 0,1369***
INVEN -0,0384** -0,0424*** -0,0269*** -0,0877***
LIQ -0,0527*** -0,0512*** -0,0405*** -0,0343***
Number of observations 1630 1630 1630 1304
R2 0,3007 0,2968
F-test 0,0000
Breusch-Pagan test 0,0000
Hausman test 0,0003
Wald test 0,0000
Wooldridge test 0,0000
AR (2) 0,192
Hansen test 0,249
(*), (**) and (***) represent 10%, 5%, and 1% significance respectively
Source: Author's test results
In table 4.2, by using the GMM method of estimation, there are 6 factors affecting the
trade payables in the whole market including short-term loan ratio (STFIND), net cash flow
(CFLOW), short-term assets ratio (CURRAS), inventory ratio (INVEN), liquidity (LIQ), firm
size (SIZE).
17
In addition, each industry group will have its own unique and different business
characteristics, so the factors affecting the trade payables of each industry group are also
different. The test results of factors affecting the trade payables of Vietnam's listed companies
under the GMM method are detailed in Appendix 8.
4.4. Examining the impact of customer receivables on the performance of Vietnam's
listed enterprises
The regression results show that the expectation of a nonlinear relationship between
customer receivables and business performance is completely reasonable (table 4.3). The
regression coefficients of the variables REC and REC2 are statistically significant. When the
dependent variable is ROA, the coefficients of REC and REC2 are both significant
both significant at level 5%. Similarly, ROE is replaced as the dependent variable, the
significance of the coefficients REC and REC2 are both at 10%.
Table 4.3. The results of regression of non-linear relationship between customer
receivables and performance of Vietnamese listed companies
Estimation method GMM
Dependent variable ROA ROE
REC 0,4295** 0,9869*
REC2 -0,8597** -1,9625*
GROWTH 0,0223*** 0,0728***
SIZE 0,0082* -0,0031
LEV -0,0254*** -0,0141
Number of observations 1304 1304
AR (2) 0,256 0,761
Hansen test 0,149 0,766
(*), (**) and (***) represent 10%, 5%, and 1% significance respectively
Source: Author's test results
When ROA and ROE are employed as the dependent variable respectively, the coefficient
of RECispositiveandthecoefficient’ssignof REC2 is negative as expectation. This proves
that a nonlinear relationship exists between customer receivables and business performance, ie
it has an inverse U shape.
In order to test the robustness of the research results, which mean that how business
performance will change if the ratio of customer receivables to assets deviates from the optimal
value. The study eliminates two variables REC and REC2 in the third model and replaced with
the variable named DEVIATION. Then regression was performed in the fourth model of
DEVIATION. The research results are presented in table 4.4.
18
Table 4.4. The regression results test the change of customer receivables to the
performance of Vietnamese listed enterprises
Estimation method GMM
Dependent variable ROA ROE
DEVIATION -0,0568* -0,1285*
GROWTH 0,0117 0,0370**
SIZE 0,0119*** 0,0254**
LEV -0,0306*** -0,0119
Number of observations 1304 1304
AR (2) 0,204 0,193
Hansen test 0,747 0,973
(*), (**) and (***) represent 10%, 5%, and 1% significance respectively
Source: Author's test results
The regression results in Table 4.4 reveal that the expectation of business performance will
decrease when the ratio of customer receivables to assets deviated from the optimal value is
completely reasonable. Specifically, the coefficient of the variable DEVIATION is negative and
has a significant level of 10% in both cases of the dependent variable ROA and ROE. Thus, the
test results have highlighted that when the customer receivables ratio shifted away the optimal
value, the firm performance will decrease.
Additionally, due to the different business characteristics of each industry sector such
as companies in some industry use
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