Studying the fact of the law and the fact performance of public
responsibilities of civil servants in the South Central provinces, the
author of the thesis draws some conclusions: an overview of the
regulations of Vietnamese law on public responsibilities of civil
servants through the stages of development and evaluation of
regulations; the fact of public responsibilities of civil servants in the
South Central provinces to realize that public responsibilities are
influenced by factors; based on the research and analysis of legal
regulations and implementation of the South Central provinces in
public responsibilities of civil servants, the author pointed out the
advantages and limitations around the issues.
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etical research on public responsibilities of civil
servants
1.1.1.1. The research related to the definition of civil servants,
public duties and public responsibilities of civil servants
Firstly, the research related to the definition of civil servants
confirm that the definition of civil servants depends on economic,
political, cultural and institutional factors but all recognize that civil
servants must be citizens of that country, perform responsibility by
title, receive salary paid by the budget.
Secondly, the research believe that the definition of public
duties is the work of civil servants, managing and operating in public
organisations, and providing services to the community, reflecting the
political - legal nature, influenced by politics but also relatively
independent from politics.
Thirdly, most of the research on public responsibilities of civil
servants on the passive aspect, very few the research on public
responsibilities on the active aspect.
1.1.1.2. The researh related to the adjustment of law on public
responsibilities of civil servants
Including the research on rights and obligations of civil
servants; performance public responsibilities of civil servants with the
state administrative organisations and social; measures to ensure
public responsibilities of civil servants.
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1.1.1.3. The researh related to factors affecting public
responsibilities of civil servants: working environment, equipment,
recognized and honored in public service activities; behavior and
communication based on legal standards, impact in the operational
efficiency of the state; Institutional and capacity factors, ethics
affecting the responsibility of the head
1.1.2. The research on the fact of law and the fact of
performance of public responsibilities of civil servants
In general, the research of foreign and domestic authors only
focus on assessing the contents of civil servants management or
responsibilities of civil servants on the passive aspect associated with
violations in public service activities. , not in-depth research on public
responsibilities of civil servants on the active aspect and
implementation of public responsibilities in specific local areas.
1.1.3. The research on solutions to enhance the performance
of public responsibilities of civil servants
The research of foreign and domestic authors proposed solutions
such as enhancing knowledge and requiring modern management
skills, maintaining the quality of the management team; uphold the
duty of the individual; creating motivation to towards the spiritual
goals of civil servants, coordinate with social responsibility, and
loyalty in the work, in addition to the material values also take care of
spiritual values to improve responsibility at work; building office
culture, rewarding and honoring professional values to enhance the
activeness of civil servants.
1.2. Overall assessment of the research situation
Through researching scientific the research related to the topic,
the author of the thesis gives some following assessments:
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Firstly, the definition of civil servants and public duties of
countries are all historical, with some similar but different
characteristics because of economic, political, cultural, legislative
techniques; not researching public responsibilities in active aspect.
Secondly, the research on the fact of issues related to the thesis
are the law regulations on public responsibilities of civil servants
clearly, in detail, the performance of public responsibilities has not
been effective. At the same time, the research have not deeply studied
the public responsibilities of civil servants such as ethics, rights and
obligations of civil servants.
Thirdly, the solutions are built on the basis of assessing the
situation; however, the author of the thesis has not found raising public
responsibility of civil servants related to discuss the awareness solution.
Fourthly, the research in the South Central provinces mainly on
recruitment, training, retraining, evaluating civil servants or
implementing public administration reform, there has been no research
on the public responsibilities of civil servants directly.
1.3. Thesis issues must be solved
Firstly, theoretical part of the thesis clarify the definition of civil
servants, public duties and public responsibilities; the content of law
adjustment for public responsibilities of civil servants; measures to
ensure public responsibilities of civil servants and influencing factors.
Secondly, on the fact of the thesis topic, case studies for civil
servants who perform their duties but are unsatisfactory; clarify the
ethical standards in accordance with law, things not done in the
performance; researching history and collating issues related to public
responsibilities of civil servants to propose solutions.
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Thirdly, in the section on solutions, the author recommends a
number of solutions to improve the Vietnamese law and to enhance
the performance of public responsibilities of civil servants in the South
Central provinces.
1.4. Hypotheses and research questions
Rationale of the thesis: To study the thesis's problems, the
author uses some typical theories such as: The social responsibility
theory of civil servants; The theory of accountability of civil servants;
Herzberg's two-factor theory; Victor Vroom's theory of expectations;
The theory of justice by J. Stacy Adams.
1.4.1. Research hypotheses
Public responsibilities of civil servants have many research but
there are many different views on civil servants, public duties and
public responsibilities; has not studied public responsibilities in active
aspect; the law regulations on public responsibilities of civil servants
has not uniform, slowly innovation, many generally regulations; public
responsibilities of civil servants in the South Central provinces have
achieved many results but still have not achieved the efficiency and
expectations of society and therefore, it is necessary to add solutions to
enhance the performance of public responsibilities of civil servants.
1.4.2. Research questions
To answer the key research question "How to enhance the
effectiveness of the performance of public responsibilities of civil
servants from the practice of the South Central provinces", the task of
the thesis focus on answering the questions following:
How are the theoretical issues and legal regulations about public
responsibilities of civil servants explained?
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What is the fact of the performance of public responsibilities of
civil servants in the South Central provinces?
What solutions to improve the regulations on public
responsibilities of civil servants and to enhance the performance of
public responsibilities of civil servants in the South Central provinces?
Conclusion Chapter 1
Through an overview of the research situation related to the
topic, the author points out some conclusions such as: most of the
research on public duties, civil service institutions, legal
responsibilities of civil servants. The evaluation of domestic and
foreign studies also guides a research idea in a specific area to have an
exactly view of the performance of public responsibilities of civil
servants and so, the author choose the South Central provinces for my
research. The issues related to the public responsibilities of civil
servants of all countries are historical, dependent on politics, economy,
culture and society.
Chapter 2
THEORETICAL ISSUES ABOUT PUBLIC
RESPONSIBILITIES OF CIVIL SERVANTS
2.1. The definition of civil servants, public duties and public
responsibilities of civil servants
2.1.1. The definition of civil servants
The definition of "civil servants" by regulations of the most
countries has the same characteristics and also has different depending
on historical, political, economic, cultural and social factors. On the
basis of analyzing the c definition of "civil servants", the author build
the scientific definition of "civil servants" that is "civil servants are
those who are recruited and appointed to the position of professional
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titles in the state organisations system to perform public duties within
the scope of their competence prescribed by law and take responsibility
for such activities, and reiceive salaries from the State budget"
2.1.2. The definition of public duties
Public duties are an important element of the national
administration. Through the study of the definition of public duties of
a number of countries and scientists, the author of the thesis proposes
the scientific definition of public duties in the narrow meaning that
“Public duties are a kind of powerful and legal of public servants in
the state organisations or the subjects are authorized by state
organisations to ensure the performance of the state functions and
duties for social management and serving citizens”and in within the
scope of the topic, the author only research the performance of public
responsibilities of civil servants in the state administrative organisations.
2.1.3. The definition and characteristics of public
responsibilities
2.1.3.1. The definition of public responsibilities
Depending on the purpose of the study and within the scope of
my research, the author of the thesis only focuses on researching
public responsibilities of civil servants in terms of initiative meaning,
so it is possible to understand: public responsibilities of civil servants
is the voluntariness, self-awareness of civil servants with their duties,
obligations by law in order to fulfill the requirements effectively and
to ensure the legitimate rights and interests of citizens and society in
the performance of public responsibilities of civil servants. When civil
servants do not perform, or perform incompletely their responsibilities
or violate the law, they may suffer material, spiritual adverse
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consequences, prosecution of disciplinary or criminal liability depends
on the seriousness and nature of the violation by law.
2.1.3.2. Characteristics of public responsibilities
Public responsibilities of civil servants have a number of
characteristics such as: public responsibilities of civil servants
associated with the implementation of the functions, duties and
activities of the State administrative organisations; public
responsibilities of civil servants associated with politics; serving the
interests of the people and society; regulated by the legal system;
showing personal responsibility in official activities.
2.2. Adjustment of the law on public responsibilities of civil
servants
2.2.1. Rights and obligations of civil servants
Firstly, for civil servants' rights is their ability to handle, the
authority to perform their duties within the assigned or decentralized
scope according to the regulations of law. Rights of civil servants:
material and spiritual benefits.
Secondly, the obligation of civil servants is to obey the State’s
duties and to promise performance the functions and duties of the state
in generally and of civil servants in particularly. In different countries,
the specific regulations of obligations is difference, depending on the
political, economic, cultural and social.
2.2.2. Performance public responsibilities of civil servants
2.2.2.1. Public responsibilities of civil servants to state
administrative organisations
Public responsibilities of civil servants to state administrative
organisations is to perform the assigned task with rights and conditions
within the regulations of the authorities; this is stipulated in the civil
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law of the Nations. In the process of performing public responsibilities
of civil servants to state administrative organisations, relate to a
number of specific tasks such as: Advising to the promulgation of
documents; performance tasks of managing and using resources;
performance tasks related to the provision of public services;
performance inspection, examination and supervision of public duties.
2.2.2.2. Public responsibilities of civil servants to society
In the scope of the topic, public responsibilities of civil servants
to society are that performance functions and duties of the state in
accordance with the law and towards protection and usefulness
conditions for individuals, organisations and enterprises to reiceive
maximize their lawful rights and interests; at the same time to develop
society. On the basis of the thesis's public responsibilities of civil
servants that is the self-discipline to performance functions, duties and
nature of civil service in Vietnam depends on the the political and so
public responsibilities of civil servants to society includes political
responsibilities, moral responsibilities and accountability.
2.2.3. Measures to ensure public responsibilities of civil
servants
In the performance public responsibilities of civil servants, in
addition to rights, obligations, salaries and other welfare, a number of
measures can be mentioned: rewards for civil servants; employment of
civil servants; training and fostering. Moreover, creating a working
environment, making public explanations and apologies for public
service activities are also measures to ensure public responsibilities of
civil servants. Besides, in order to ensure order and discipline in public
service activities as well as to enhance the public responsibilities of
civil servants, the countries are concerned about the liability of civil
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servants to prevent violations as well as creating forced to performance
responsibilities otherwise will incur adverse consequences.
2.3. Factors affecting public responsibilities of civil servants
2.3.1. Capacity, awareness and consciousness of civil servants
Civil servants must be capacity, awareness and consciousness,
which is assessed through promulgation of decisions and this is
confirmed "Leadership, management is always a decision-making process".
2.3.2. Public ethics of civil servants
Public ethics of civil servants is a part of civil servants morals, a
system of principles, rules of conduct in the performance of public
responsibilities to adjust attitudes, behaviors, responsibilities,
obligations of civil servants in public service activities.
2.3.3. The politics, the legal
Research shows that public service activities of civil servants in
particularly, the public service of each country in generally depends on
political or legal factors and these factors affect the public
responsibilities of civil servants with different degrees can be positive
or negative, directly or indirectly. It is that affects the results of civil
servants to achieve the goal of State administrative organisations.
2.3.4. Economic, cultural and social conditions
The factors of economic, cultural and social conditions are also
factors that affect the performance of public responsibilities of civil
servants to different degrees, so it is the development of economy and
society to decide participation and examination of the people in the
activities of the State administrative organisations, requirements for
civil servants are increasing and therefore, civil servants must always
have a positive attitude, voluntarily to perform their duties.
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Conclusion Chapter 2
By studying the theoretical issues of public responsibilities of
civil servants, the author of the thesis draws some conclusions such as:
civil servants of all countries are historical, reflecting the
characteristics of civil services. The civil servants have similar
characteristics but there are some differences; public responsibilities of
civil servants are things that must be done, should be done, done or not
done, associated with the job position voluntarily to ensure the
exercise of the lawful rights and interests of the other and to determine
the law adjustment on public responsibilities of civil servants.
Chapter 3
THE FACT OF LAW AND THE FACT OF PERFORMANCE
PUBLIC RESPONSIBILITIES OF CIVIL SERVANTS IN THE
SOUTH CENTRAL PROVINCES
3.1. The fact of the law on public responsibilities of civil
servants in Vietnam from 1945 to the present
3.1.1. The law on public responsibilities of civil servants in
Vietnam from 1945 to 2008
3.1.1.1. The period from 1945 to 1954, there were no specific
regulations on obligations, rights, public ethics, and criteria for
assessing civil servants; regulations on rewarding; on discipline of
civil servants such as warnings, reprimand, postponement of
promotions within one or two years, mandatory resignation, dismissal, etc.
3.1.1.2. The period from 1954 to 1975. Civil servants in this
period was formed from many different sources; the centralized
mechanism was formed, so civil servants worked in a lack of
creativity, stagnation, increasing embezzlement and wastefulness; also
add some form of reward and discipline.
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3.1.1.3. The period from 1976 to 1986. This period still uses the
term workers and employees, there have been many changes in the
concept of public responsibilities but the law has not changed
substantially in terms of rights, obligations, and measures implemented.
3.1.1.4. The period from 1986 to 2008
During this period, implementing a comprehensive reform
including the reform of civil servant's activities, the State issued a
series of documents to improve the civil servants institution; However,
there are also some very confusing contents such as public duties,
rights and obligations of civil servants, the measures to ensure the
implementation still be unchanged from the previous period, which
reduced the spirit of voluntary.
3.1.2. The fact of the law on public responsibilities of civil
servants since the Law on cadres and civil servants in 2008 up to
now in Vietnam
3.1.2.1. Regulations on rights and obligations of civil servants
The rights and obligations of civil servants in public service
activities are prescribed mainly according to the Law on Cadres and
Civil Servants in 2008 and the Law on Amendments and Supplements
to a Number of Articles:
Civil servants' rights: on salaries and salary-related regimes;
material benefits; about equipment and other working conditions.
Regulations on general obligations of civil servants; obligations
related to political institutions, the State regimes and the people; need
to implement regulations on public ethics; culture of communication
with the people, at work; civil servants are not allowed to do.
3.1.2.2. Regulations on public responsibilities of civil servants
to the State administrative organisations
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Civil servants are assigned tasks and carried out properly and
fully according to the regulaions of law, the operation regulations of
the State administrative civil servants and take responsibility for the
results of implementation; must be inspected and reported on tasks in
the course of implementing policies and laws of the higher levels;
advise the upper-level the State administrative organisations to issue
policies, laws and ways to handle the assigned tasks.
3.1.2.3. Regulations on public responsibilities of civil servants
to society
Based on the functions, duties and nature of civil service, the
social responsibilities of civil servants is associated with different
types of responsibilities: political responsibility, moral responsibility
and accountability. To assess that political responsibility is a lack of
confidence and in this case can be resigned or dismissed; moral
responsibility must answer and explain their actions to public opinion
and their self conscience; modes of explanation through conferences,
responses and accountability at the request of citizens and special
attention to the mechanism of handling administrative complaints and
handling comments the people.
3.1.2.4. Regulations on measures to ensure public
responsibilities of civil servants
Performing commendation, using, training and retraining needs
the right people and right jobs, that is the requirement to assess civil
servants in the performance of public responsibilities exactly;
regulations on dealing with violating civil servants such as resignation,
dismissal, administrative responsibility, compensation liability of the
state, criminal responsibility ...
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3.1.2.5. Assessment the fact of law on public responsibilities of
civil servants
Firstly, on the achieved results: The system of legal documents
on public responsibilities of civil servants is relatively abundant,
creating a legal basis for the adjustment of public responsibilities of
civil servants; The content of the law adjustment on civil
responsibilities of civil servants is also quite clearly.
Secondly, limitations and causes
The concept of civil servants and public responsibilities of civil
servants has not been clarified, civil servants have been determined too
broadly; on public responsibilities of civil servants have not been
consistent in legal documents; the law still has fairly general
regulations; on the rights and obligations of civil servants, the law
stipulates that civil servants are given the rights commensurate with
their duties; on public responsibilities of civil servants to the State
administrative organisations, to social responsibilities overlap on
functions and duties; not effectively serve the needs of society; on
measures to ensure public responsibilities of civil servants are not appropriate.
3.2. The factors affecting public responsibilities of civil
servants in the South Central provinces
3.2.1. Politics and law. The Party's policies, views and specific
regulations to implement have created a change in cadre work in order
to build professional, dynamic, transparent and effective civil servants.
3.2.2. Economic, cultural and social. All provinces in the
South Central are bordered by the sea; the economy is mainly in the
field of agriculture; agricultural cultural personality
3.2.3. Civil servants. Ensuring the quality of civil servants
concordant local practical conditions; however, in the current context,
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the above regulations have not met the requirements of management
and development of civil servants; have not promoted positive,
creative and voluntary responsibilities.
3.2.4. Administrative reform. In the administrative reform, is
increased the quality of public services by the State's administrative
organisations; especially at present, the South Central area is
developing tourism economy, attracting investment requires further
strengthening of administrative reform.
3.3. Performance public responsibilities of civil servants in
the South Central provinces
3.3.1. Results of issuing regulations on public responsibilities
of civil servants. In general, local regulations have been issued quite
sufficiently and clearly, creating a completly legal basis to enhance the
effectiveness of public responsibilities of civil servants, but
regulations on rights is often mixed with regulations on obligations of
civil servants and mainly in documents often focus on obligations and
responsibilities of civil servants.
3.3.2. Performance public responsibilities of civil servants to
the State administrative organisations
Civil servants must obey the hierarchy, discipline and
administrative order, internal rules, regulations and perform their tasks
according to their decentralized competence; manage and use the
assigned equipment in public service activities; advising competent
persons to issue documents; polite communication, thoughtful
explanation when citizens contact work, have obligations in case of
difficulties, problems should be reported to the immediately superior
to direct the settlement.
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3.3.3. Performance public responsibilities of civil servants to
the society public and transparent information help citizens who can
easily access public services; to receive the comments of the Vietnam
Fatherland Front Committee, socio-political organisations and the
people involved in building government; coordinate to receive and
handle feedback and proposals of individuals and organisations on
administrative regulations.
3.3.4. Performance measures to ensure public responsibilities
of civil servants
Besides to implement measures prescribed by competent the
State organisations, the South Central provinces also have regulations
on timely encouragement and reward measures for organisations and
individuals that have well implemented discipline a
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